JMAN Group - Managed Services Delivery Manager - Data & Analytics

Technical specifications :

• 7+ years of experience in managing Data & Analytics service delivery, preferably within a Managed Services or consulting environment.
• Experience in managing support for modern data platforms across Azure, Databricks, Fabric, or Snowflake environments.
• Strong understanding of data engineering and analytics concepts, including ELT / ETL pipelines, data warehousing, and reporting layers.
• Experience in ticketing, issue triaging, SLAs, and capacity planning for BAU operations.
• Hands-on understanding of SQL and scripting languages (Python preferred) for debugging / troubleshooting.
• Proficient with cloud platforms like Azure and AWS; familiarity with DevOps practices is a plus.
• Familiarity with orchestration and data pipeline tools such as ADF, Synapse, dbt, Matillion, or Fabric.
• Understanding of monitoring tools, incident management practices, and alerting systems (e.g., Datadog, Azure Monitor, PagerDuty).
• Strong stakeholder communication, documentation, and presentation skills.
• Experience working with global teams and collaborating across time zones.

Responsibilities :

Required Skillset :

(ref : hirist.tech)