Human Resources Generalist

Role : HR Generalist

Industry Type : BPM / BPO

Department : Human Resources

Employment Type : Full Time, Permanent

Role Category : HR Operations

EXP : 4-8 years

Job description

Role & responsibilities

• Employee Lifecycle Management : Manage the complete employee lifecycle, including onboarding, employee engagement, performance management, and offboarding.
• Recruitment & Staffing : Collaborate with hiring managers to understand staffing needs, screen candidates, conduct interviews, and ensure timely onboarding of new hires.
• HR Operations & Compliance : Administer HR policies and procedures; ensure compliance with labor laws and company policies.
• Employee Relations : Act as the first point of contact for employee queries and concerns, facilitating resolutions through effective communication and conflict management.
• Performance Management : Support performance appraisal cycles, goal-setting, and provide guidance on improvement plans.
• Training & Development : Coordinate and facilitate employee training programs, including induction, skills development, and leadership training.
• Payroll & Benefits Administration : Oversee payroll processing, employee benefits, and ensure timely disbursements in compliance with statutory requirements.
• HR Reporting : Prepare and present HR reports related to employee performance, attrition, engagement, and other key metrics.
• Employee Engagement & Retention : Design and implement employee engagement initiatives, surveys, and retention strategies to maintain high morale and productivity levels.
• Policy Development & Implementation : Work closely with senior management to review, update, and implement HR policies and procedures.

Preferred candidate profile