Salesforce Analyst

At FourKites, Salesforce is our Source of Truth for all data points. We are looking for a Salesforce Analyst that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us, therefore the Salesforce Analyst should enjoy all aspects of user / object management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Analyst should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions.

Responsibilities :

• Identify and gather requirements from users and stakeholders
• Salesforce configuration changes, including (but not limited to) : Flows, Fields, Lightning Pages, record types, custom settings, dashboards and reports
• Integrating Salesforce with our all our other platforms / applications

Requirements :

Required Skills

Desired Skills

Who we are :

FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.

Working at FourKites

We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including :

And we're always listening for new ways to support everyone in and out of the office.

Skills Required

Salesforce, Dashboards, Flows, Flow, Record Types, Reports, Service Cloud, Custom Settings, Lightning