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Psychology Expert / Relationship Consultant

Psychology Expert / Relationship Consultant

Verona MatchmakingCoimbatore, IN
23 hours ago
Job description

Who we are?

Verona is an authenticated matchmaking community designed exclusively for the modern, global Indian. We’re on a mission to foster fulfilling partnerships that last lifetimes. In a country where dating app disillusionment abounds, Verona makes the matchmaking process delightful—and effective.

Verona was founded by two serial entrepreneurs Mr. Poshak Agrawal and Mr. Rahul Subramaniam, and backed by some of the biggest names in global technology, such as Mr. Michael Novogratz (ex-Fortress Investment Group, CEO of Galaxy Group Investments) & Mr. Rishi Jaitly (ex-Twitter CEO for Asia, Middle East, and Africa).

The 3 S’s of Verona - Standards, Security, and Science.

Role Brief

This dynamic and entrepreneurial role is ideal for someone who enjoys a good challenge, likes engaging with people, and takes ownership and pride in their work keeping the end result in mind. This person will lead to the expansion of revenue for the company, which is now expanding across India.

At Verona, we love to work with driven people who are eager to touch lives and create value.

As a Relationship Consultant at Verona, you will play a pivotal role in revolutionizing how Indians approach finding lifelong partners. You will lead our relationship consulting department, delivering unparalleled onboarding experiences, ensuring client satisfaction, and transforming aspirations into successful matches. This role involves managing Verona Burgundy Sales, servicing premium Burgundy Members, and providing end-to-end guidance through the matchmaking journey. If you’re passionate about building meaningful connections, mentoring teams, and driving business growth, this is the perfect role for you.

Key Skills

  • Exceptional interpersonal and communication skills.
  • In-depth understanding of matchmaking and dating industry trends.
  • Strong project management and problem-solving abilities.
  • Outstanding networking and relationship-building skills.

Education and Experience

  • Preferably from a Psychology (Bachelors / Masters Education)
  • Experience of working in client facing or business development roles for 3-5 years
  • Should be able to build and run processes for effective delivery of and should own client satisfaction
  • Experience in counselling, relationship building and Marketing

    • Key Responsibilities

    Relationship Consulting :

  • Work with Verona’s most premium business segment, working directly with clients throughout the matchmaking process.
  • Build strong rapport with premium Burgundy Members.
  • Curate and handpick profiles for members based on their preferences and compatibility.
  • Act as a coach throughout their journey, guiding them from enrolment to marriage.
  • Engage with clients, identifying their needs, counselling them, and curating compatible matches.
  • Develop client archetypes and tailor engagement, counselling, and servicing strategies to meet specific requirements.

    • Business Development :

  • Take ownership of the end-to-end sales cycle, handling both inbound and outbound leads.
  • Effectively communicate Verona’s value proposition to potential clients.
  • Identify opportunities to upsell premium services, ensuring they align with clients’ evolving needs.

    • Needs Assessment :

  • Conduct in-depth consultations to understand clients’ values, preferences, expectations, and aspirations in a lifelong partner.
  • Use active listening and empathy to gather essential insights for building successful matches.

    • Cross-Functional Collaboration :

  • Collaborate with the Product and Relationship Science teams to integrate consulting feedback into matchmaking algorithms and improve service effectiveness.
  • Work closely with the product development team to align consulting services with technological innovations.
  • Partner with marketing teams to provide insights that enhance promotional and communication strategies.
  • Coordinate with a cross-functional team of product managers, researchers, and engineers to refine product features and services.

    • Continuous Improvement :

  • Gather feedback from clients and consultants to drive continuous improvement in Verona’s services.
  • Stay updated on trends in the matchmaking and dating industry to incorporate best practices.

    • Work Environment

    Our office is located in Vatika Triangle on M.G. Road, Gurgaon, just a 2-minute walk from the M.G. Road Metro Station. Designed to foster creativity and collaboration, our space combines the energy of a playful environment with the focus of a professional one. Enjoy Italian coffee brewed in-house while working alongside a goal-oriented team of innovative and colorful individuals who are as passionate about growth as they are about healthy snacks.

    Why Join Verona?

    At Verona, we’re not just helping people find partners; we’re transforming how relationships are built and nurtured. As part of our team, you’ll have the opportunity to shape the future of matchmaking in India while working in a dynamic and rewarding environment.

    Check out our social media handles to learn more!

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