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E-Commerce Account Executive

E-Commerce Account Executive

Ad Ascendajmer, rajasthan, in
7 hours ago
Job description

About Ad Ascend

Ad Ascend is an Amazon & e-commerce growth agency helping brands scale profitably using marketplace advertising and strong operational execution. We work with multiple D2C and established brands across India.

We’re looking for an entry-level E-Commerce Account Executive to support our Operations team on day-to-day tasks across multiple brands.

Role Overview

You will manage day-to-day operational activities on marketplaces (primarily Amazon; plus others as needed), ensure clean catalog hygiene, maintain stock availability, and keep accounts compliant and healthy. This is a great role for someone who wants to build a strong foundation in e-commerce operations.

Key Responsibilities

  • New Product Listing
  • Create new ASINs with correct categories, attributes, and content as per brand guidelines.
  • Listing Optimisation
  • Update product images, titles, bullets and descriptions.
  • Coordinate with design / content teams for new creatives and refined copy.
  • Daily OOS Check & Sales Tracking
  • Check stock levels for top 20% SKUs and flag low / zero inventory.
  • Maintain and update daily sales & performance trackers for each brand.
  • Weekly FBA Shipment Planning
  • Plan and create FBA shipments based on sales velocity and inventory norms.
  • Coordinate with warehouses / brand teams to ensure timely dispatch.
  • Account Health Review
  • Monitor account health dashboard for violations, suppressed ASINs, and Safe-T / policy issues.
  • Flag risks early and coordinate internal actions to resolve.
  • Blocked ASIN POA
  • Draft and submit POAs for blocked listings under guidance from seniors.
  • Track reopenings and resolutions on cases.
  • Coupon & Deal Setup
  • Set up coupons, deals and promotions as per the monthly marketing plan.
  • Ensure all offers go live correctly and on time.
  • Order Pick-Up & Dispute Resolution
  • Raise, track and close cases related to pick-up issues, returns, and reimbursements.
  • Weekly Ops Summary to Client
  • Prepare weekly ops updates for each brand – key issues solved, pending items, and next steps.
  • Coordinate with PPC and Account Management teams so messaging is aligned.
  • General Operations Support
  • Keep internal trackers, SOPs and reports updated.
  • Support Shubham and Sagar with any ad-hoc operational tasks across brands.

Requirements

  • 0–2 years of experience in e-commerce / marketplace operations (freshers welcome).
  • Basic understanding of Amazon Seller Central / Flipkart Seller Hub is a plus; training will be provided.
  • Strong comfort with Google Sheets / Excel (basic formulas, filters, sorting; willingness to learn more).
  • Good written and verbal communication skills in English (Hindi / other regional language is a plus).
  • High attention to detail and strong ownership mindset.
  • Ability to manage repetitive tasks with consistency and accuracy.
  • Must have a laptop + stable internet for remote work.
  • Comfortable working in Indian business hours (Mon–Sat) .

    • What We Offer

  • Hands-on exposure to real e-commerce brand operations.
  • Growth path towards Senior E-Commerce Executive / Account Manager roles.
  • Competitive stipend / CTC based on experience and performance.
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    Account Executive • ajmer, rajasthan, in