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Salesforce Developer

Salesforce Developer

Cynergy ServicesBangalore
3 days ago
Job description

Description :

Role : Salesforce Period : : 6 + : Remote position

Summary :

The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.

Key Responsibilities :

Salesforce Development & Configuration :

Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows.

  • Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences.
  • Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows.
  • Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements.
  • Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.

Integrations & Data Management :

  • Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems.
  • Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns.
  • Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.
  • Testing, Deployment & Governance :

  • Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables.
  • Work with DevOps teams to manage CI / CD pipelines, source control, and deployment
  • processes.

  • Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies.
  • Collaboration & Stakeholder Engagement :

  • Partner with solution architects, business analysts, and UX designers to refine technical requirements and translate them into Salesforce solutions.
  • Work closely with clinical, operational, and IT teams to ensure solutions meet patient and provider experience goals.
  • Provide technical input during design workshops, sprint planning, and release reviews.
  • AI & Emerging Technologies :

  • Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce and AWS-native services.
  • Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation.
  • Required Experience, Skills, and Education :

    US Citizen or Green Card holder :

  • Bachelors degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)
  • 6+ years of Salesforce development experience, preferably in healthcare or enterprise environments
  • Proven expertise in Salesforce Health Cloud, Service Cloud, and Experience Cloud
  • Hands-on development and configuration experience with :

  • Apex classes / triggers
  • Lightning Web Components (LWCs)
  • Flow and automation tools
  • Agentforce
  • Data Cloud integrations
  • Experience building Experience Cloud portals for patients, providers, or partner ecosystems
  • Proficiency in designing API-based integrations with AWS services and external systems
  • Exposure to implementing generative and agentic AI capabilities in Salesforce solutions
  • Salesforce certifications required (e.g., Platform Developer I / II, Experience Cloud Consultant, Health Cloud Specialist)
  • Experience with SF DevOps tools like Flosum, Copado or SFDX / Jenkins
  • Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange
  • (ref : hirist.tech)

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