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Salesforce Business Lead

Anicalls (Pty) LtdMumbai, Maharashtra, India

5 hours ago

Job description

Experience working in a multi-system environment

Collaborates with business stakeholders and scrum team to define, coordinate and execute user acceptance testing

Evaluates native functionality from third party / cloud solutions and identifies opportunities to meet business needs

Ensures the product owner has a robust product backlog for refinement

Develops trust relationships with business stakeholders

Solves complex business problems through aligning Salesforce platform capabilities to make recommendations

Uses analytical tools during interviews and analysis of business needs (5 Whys, Cause and Effect Diagrams, etc.)

Reviews stories and acceptance criteria with the scrum team (Product Owner, Scrum Master, Dev Team) to gain a common understanding and agree on testability

Documents functional and non-functional specifications

Identifies data sources and analyses data relevant to processes impacted by the solutions being created

Assists the scrum team with functional testing as needed

Collaborates with other Business Analysts to align identified user stories within the organizational roadmap

Ability to complete complex business process maps and presentations

Collaborates with the scrum team on the definition of done to ensure the successful development of user stories

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Salesforce Lead • Mumbai, Maharashtra, India