Virtual Relationship Manager-Elite
upGrad RekrutPanchkula, Republic Of India, IN2 days ago
Job descriptionAssist with audits and ensure compliance with internal and external regulations. Deliver best-in-class customer service to become the primary banker for clients. Graduate in any discipline. Postgraduate qualification in any discipline is preferred. 2 to 5 years of relevant experience in banking or allied financial services. Strong communication and interpersonal skills. Proven ability to engage and retain customers through virtual channels. Knowledge of banking products, digital platforms, and NR account services. Customer-centric mindset with a focus on service excellence. Ability to cross-sell and promote banking solutions effectively. High level of integrity and commitment to compliance. Proficiency in using banking systems and digital tools.
Primary Responsibilities
- Deepen customer relationships to increase overall relationship value.
- Acquire new Non-Resident (NR) accounts and generate referrals from existing customers.
- Drive remittances across all managed and sourced accounts.
- Conduct high-quality customer engagements over calls, following industry best practices.
- Promote adoption and usage of digital platforms such as mobile banking and the Optimus app.
- Increase product holdings per customer by cross-selling pre-approved products like credit cards and other banking solutions.
- Profile customers and recommend suitable banking products based on their needs and preferences.
- Ensure effective onboarding for Mobile / Net Banking, Bill Pay, SIPs, Insurance, Investment solutions, Retail and SME Loans, and other banking programs.
- Meet monthly operating plans to improve scorecard performance and decile rankings.
- Coordinate with internal teams to close retail asset and trade transactions generated through client engagement.
- Resolve customer queries and complaints promptly to meet Net Promoter Score (NPS) benchmarks.
- Ensure strict adherence to bank policies and compliance standards.
- Pitch Relationship Banking program benefits and onboard eligible customers / groups.
Secondary Responsibilities
What We Are Looking For
Education
Experience
Skills and Attributes
Create a job alert for this search
Virtual Relationship • Panchkula, Republic Of India, IN
Related jobs
- Promoted
Email Marketing Manager
Silvermine Groupbaddi, himachal pradesh, in The Email Marketing Manager will be responsible for planning, developing, implementing, and managing our overall email marketing strategy to drive engagement, retention, and conversions.This role r...Show moreLast updated: 24 days ago
- Promoted
Virtual Relationship Manager
upGrad Rekrutpanchkula, haryana, in Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals.
Drive remittance business across managed and sourced p...Show moreLast updated: 2 days ago
- Promoted
Deputy Registrar -Centre for Distance and Online Education
Chitkara UniversityRajpura, Punjab, India Chitkara University is looking for a Deputy Registrar for Centre for distance & online education.The AR / DR shall take the responsibility of developing a system for conscious and consistent improvem...Show moreLast updated: 30+ days ago
- Promoted
Assistant Professor
Shoolini UniversitySolan, Himachal Pradesh, India Job Title : Assistant Professor – Computer Science.Shoolini University Centre for Distance & Online Education (SCDOE).Full-time (Campus presence as required).
The Assistant Professor will support tea...Show moreLast updated: 30+ days ago
- Promoted
Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)
Mashreqpanchkula, haryana, in Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers.
Manage all customers focusin...Show moreLast updated: 3 days ago
- Promoted
Partner Relationship Manager
Parrot CTFsbaddi, himachal pradesh, in Parrot CTFs offers modern cybersecurity training and enterprise-grade consulting through a robust Capture the Flag (CTF) platform.
With over 150 real-world challenges and specialized tracks in areas...Show moreLast updated: 3 days ago
- Promoted
AI & Cloud computing Trainer
Chitkara University, PunjabRajpura, Punjab, India We’re Hiring : Technical Trainer – AI & Cloud Computing ☁️🤖.Chitkara University is inviting applications for the role of Technical Trainer in Artificial Intelligence and Cloud Technologies.If you’r...Show moreLast updated: 3 days ago
- Promoted
Professor / Associate Professor / Assistant Professor- Chitkara Business School
Chitkara UniversityRajpura, Punjab, India Chitkara University is looking for Professor / Associate Professor / Assistant Professor for its Chitkara Business School.
Chitkara University - Chitkara Business School Faculty Openings.Professor / Ass...Show moreLast updated: 30+ days ago
- Promoted
Human Resources Manager
eCosmetixSaha, Haryana, India Cosmetix is a trusted third-party cosmetics manufacturing partner specializing in high-performance private label products across skincare, haircare, baby care, derma care, and personal care.We prov...Show moreLast updated: 2 days ago
- Promoted
Human Resources Manager
Bishop Cotton School - IndiaShimla, Himachal Pradesh, India Location : Bishop Cotton School, Shimla (Himachal Pradesh).Experience Required : Minimum 10 years in HR management, preferably in reputed educational institutions.
Employment Type : Full-Time, On-Campu...Show moreLast updated: 1 day ago
- Promoted
Virtual Relationship Manager-Elite
upGrad Rekrutbaddi, himachal pradesh, in Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers.
Drive remittances across all managed and s...Show moreLast updated: 2 days ago
- Promoted
Virtual Relationship Manager Lead
Anand Rathi Share and Stock Brokers Ltdbaddi, himachal pradesh, in You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital.
Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 3 days ago
- Promoted
Elite Relationship Manager-Business Banking-BRANCH BANKING-Relationship Management
ConfidentialChandigarh, India We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients.
This role involves acquiring new clients, deepening e...Show moreLast updated: 2 days ago
- Promoted
Social Media Manager
Dishu GroupAmbala, Haryana, India Dishu Group, originating from Dinesh Brothers, one of North India's largest textile traders, focuses on modernizing traditional wholesale distribution methods in the women ethnic wear industry.The ...Show moreLast updated: 30+ days ago
- Promoted
Senior Virtual Relationship Manager.Business Banking-Vrm Sme (Mashreq Global Network India)
MashreqMohali, Republic Of India, IN Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers.
Manage all customers focusin...Show moreLast updated: 3 days ago
- Promoted
Elite Relationship Manager-Household-BRANCH BANKING-Relationship Management
ConfidentialChandigarh, India We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients.
This role involves acquiring new clients, deepeni...Show moreLast updated: 6 days ago
- Promoted
Partner Deal Desk Analyst
Chattershotsbaddi, himachal pradesh, in We’re Hiring - Partner Deal Desk Analyst 🚀.Chattershots is looking for a Partner Deal Desk Analyst to support partner and reseller operations.
This role is focused on validating partner deal regist...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager- (Institutional Sales) PMS & AIF
Nippon India Mutual Fundpanchkula, haryana, in The position is responsible for prospecting and selling AIF products to High-Net-worth Individuals through direct sales efforts and third-party distributors, focusing more upon Institutional sales....Show moreLast updated: 3 days ago