Customer Success Manager - Bangalore or Kochi - JOBID654

As a Client Success Manager, you will champion a client-first approach, ensuring that every action we take aligns with our clients’ success. Your mission is straightforward : drive meaningful outcomes, remove obstacles, and ensure our clients win—every step of the way.

About Outcome Logix

Outcome Logix is a 2025 and 2022 Tech 50 Award Finalist recognized by the Pittsburgh Technology Council. We are a born-in-the-cloud , tech-enabled staffing and services company focused on delivering top-tier talent solutions for enterprise-level customers.

Our Story

Founded in 2020 at the height of the pandemic in Pittsburgh PA, USA, Outcome Logix is a self-funded, innovation-driven organization built to reshape the hiring experience.

Our recognition as a Tech 50 Finalist in both 2022 and 2025 reflects our commitment to excellence, technology, and disruptive thinking in the talent industry.

What Sets Us Apart

We identified a major gap in how most staffing firms submit candidates—keyword matching, rushed screening, and inconsistent quality. So we took a different path.

Before launching our staffing services, we invested in building our own advanced Applicant Tracking System (ATS) with a fully integrated video interviewing platform . This enables us to :

Go beyond keywords and evaluate candidates based on core competencies

Assign every requirement to a dedicated team : Recruiters, Account Managers, fractional Recruiting Leads, and industry experts

Deliver consistently high-quality submissions that exceed client expectations

Save hiring managers time by providing only vetted, competency-aligned candidates

A Tech-Driven Staffing Company

While many staffing firms rely on generic ATS tools built primarily for recruiter sourcing, we took a more strategic approach. We built a cutting-edge ATS + video interviewing ecosystem , designed not just for recruiters—but for candidates, hiring managers, clients, and vendors .

Our platform :

Streamlines the entire hiring workflow

Provides structured, expert-led video interviews

Makes candidate evaluation transparent and interactive

Offers a seamless experience for all stakeholders involved

This tech-enabled foundation gives Outcome Logix a significant competitive advantage , allowing us to blend innovative technology with high-touch client service.

Why Join Us

At Outcome Logix, you’ll be part of a fast-growing, forward-thinking company that is actively reinventing the staffing industry. We move fast, innovate constantly, and create opportunities for our team to grow at the same pace as the company.

As a Client Success Manager , you will champion a client-first approach, ensuring that every action we take aligns with our clients’ success. Your mission is straightforward : drive meaningful outcomes, remove obstacles, and ensure our clients win—every step of the way.

This role goes beyond traditional account management. You will be responsible for :

Opening new business opportunities with companies where we currently have no relationship — proactive lead generation will be a key responsibility.

Building and nurturing strong relationships with existing clients, understanding their priorities, and ensuring we consistently deliver exceptional value.

Marketing approved candidates to both new prospects and existing clients, creating opportunities for successful placements.

Tech staffing experience is a must , as the role requires a deep understanding of the industry, talent dynamics, client needs, and the ability to speak confidently about technical roles and candidate capabilities.

This is a high-impact position for someone who thrives at the intersection of business development, client success, and talent marketing.