WD Support Analyst Fresher to 3 Yrs

Job Description

About Division :

HR Solutions (India) is an integral part of the Firm’s Human Resources division providing fundamental operational support across all areas of HR on a global basis.

The main objective for this function is to play a lead role in driving thoughtful process and automation solutions that drive efficiency, reduce the cost of operations, and mitigate operational risk across the Talent domain globally. The scope of these solutions includes continuous improvement and / or troubleshooting for processes already in place as well as designing new processes. This function is also responsible for business-as-usual activities and to support Firms Performance and Learning Management system and downstream applications.

Responsibilities

Managing escalations / inquiries in a timely manner

• Management of repeatable processes within the agreed upon deadlines, with a focus on accuracy and quality
• Ensuring data quality and accuracy by running data audits and working with HR partners to correct the data
• Partnering with shared services vendors to execute on mass uploads and system configurations.
• Troubleshooting issues related to HR systems
• Identification of process issues : Ability to identify process issues through day-to-day transactional work and / or audits and engage appropriate stakeholders to determine resolution.
• Working with team lead to prioritize assigned work
• Able to work in rotational shifts including US hours

Qualifications

1. Contract Duration

1 year

2. Location

Bengaluru

3. Shift Time

NY shift (Night Shift)

4. Years of experience required

0- 2 years

Freshers from reputed college

5. Must to have skills

1. Excellent Communication skills (as they need to daily interact with stakeholder)

2. Excel (formulas, v-lookup, h-lookup)

3. Power Point

6. Good to have skills

1. Workday

2. Taleo

7. WFO / Hybrid

Currently 3 days WFO but should be comfortable for all 5 days

8. Laptop (Yes / No for WFH)

Yes

9. Acceptable Notice Period

30-60

10. Mode of interview (Zoom / In person)

3 round of interview (Zoom)