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Digital Order Management Specialist

Digital Order Management Specialist

Infosys BPMBengaluru, Republic Of India, IN
5 days ago
Job description

Walkin drive for BBM / B.COM / BBA S&F Digital Supply Chain / Order Management at Bangalore on 4th Nov 2025

Greeting from Infosys BPM Ltd.,

You are kindly invited for the Infosys BPM : : Walk-In Drive on 4th Nov 2025 at Bangalore.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please mention Candidate ID on top of the Resume

Registration link

https : / / career.Infosys.Com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-230380

Interview Information :

  • Interview Date : 4th Nov 2025
  • Interview Time : 09 : 30 AM till 12 : 30 PM

Interview Venue - Bangalore

Venue : Infosys BPM Limited.,

#785, Ground Floor Axis Sai Jyoti,

15th Cross 100 Feet Road,

Sarakki, 1st Phase J P Nagar,

Bengaluru, Karnataka - 560078

Landmark : Near Sindoor Convention Hall

Documents to Carry :

  • Please carry 2 set of updated CV(Hard Copy).
  • Please carry Face Mask
  • Mandatory to carry PAN Card or Passport / Aadhaar card for Identity proof.
  • NOTE : Candidates Needs to bring Pan card without fail for Assessment.

    Talents should have graduation completion certificate and mark sheets for onboarding.

    Interview Information :

  • Interview Date : 4 th November 2025 (Tuesday).
  • Reporting Time : 09 : 30 AM till 11 : 00 AM
  • Round 1 - Aptitude Assessment (10 : 00 AM to 12 : 00 PM)
  • Round 2 - Ops Screening Face to Face interview (12 : 30 PM to 04 : 00 PM)
  • Note - Post 11 : 30 AM (entry not allowed)
  • Job Description :

  • Job Location : Bangalore
  • Qualification : (Only these graduates are eligible for Interview) B.COM / BBA / BBM
  • Shifts : Flexible
  • Experience : 1 to 2 Years
  • Designation : Senior Process Executive
  • Notice Period : Immediate Joiners only
  • Job Title : Process Executive (JL 2) Digital Supply Chain / Order Management

    About the Role :

    We are looking for a motivated and detail-oriented individual to join our Digital Supply Chain team. The ideal candidate should have a strong sense of responsibility, a willingness to learn, and the ability to handle order management and supply chain operations efficiently.

    In this role, you'll work closely with internal teams and clients to ensure smooth processing of orders, timely resolution of queries, and excellent service delivery. This is a great opportunity to build your career in supply chain operations and grow into more advanced roles over time.

    Key Responsibilities :

    1. Order Processing & Support :

  • Handle day-to-day order management activities with accuracy and timeliness.
  • Review and validate order details, update systems, and ensure all transactions are processed correctly.
  • Coordinate with cross-functional teams to resolve order-related issues.
  • 2. Communication & Client Handling :

  • Respond to customer or client queries through email or chat in a clear and professional manner.
  • Keep clients informed about order status, delays, or any required clarifications.
  • Maintain a polite, customer-focused approach in every interaction.
  • 3. Reporting & Documentation :

  • Update and maintain trackers, logs, and reports related to case management.
  • Ensure all records are complete, accurate, and up to date for internal reviews.
  • 4. Collaboration & Teamwork :

  • Work closely with other departments and support to ensure timely delivery and issue resolution.
  • Escalate challenges while being proactive to the SME or Team Lead with relevant details for quick resolution.
  • 5. Quality & Compliance :

  • Follow process guidelines, SLAs, and compliance standards.
  • Ensure accuracy in data entry and transaction handling.
  • Participate in process audits or reviews when required.
  • 6. Continuous Learning :

  • Be open to learning new tools, processes, and systems used in digital supply chain management.
  • Take feedback positively and contribute to improving team performance.
  • Key Qualifications : Experience :

  • 1-2 years of experience in order management, supply chain, or back-office operations.
  • Graduates with strong communication and analytical skills are encouraged to apply.
  • Skills :

  • Good communication skills (verbal and written).
  • Basic Excel knowledge (data entry, sorting, filtering, basic formulas).
  • Ability to multitask and manage time effectively.
  • Detail-oriented with a focus on accuracy.
  • Team player with a positive, proactive attitude.
  • Basic understanding of ERP tools or supply chain systems (SAP experience is a plus).
  • Desired Attributes :

  • Eagerness to learn and grow within the digital supply chain domain.
  • Strong sense of accountability and ownership.
  • Ability to stay calm and efficient in high-volume situations.
  • Commitment to maintaining professionalism in client interactions.
  • Passion for delivering excellent customer experience.
  • Regards,

    Infosys BPM Recruitment team

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    Order Management Specialist • Bengaluru, Republic Of India, IN

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