🛫 International Voice Process – Korean Language Support
We are hiring native or fluent Korean speakers to assist Korean customers with flight bookings and related queries in an international voice process.
🌍 About dnata
- Global provider of ground handling, cargo, inflight catering, retail, and travel services
- Committed to excellence, efficiency, speed, reliability, and flexibility
- Trusted partner helping airlines meet performance and service quality goals
- Focused on customer-centric solutions and continuous improvement
📞 Job Responsibilities
Handle Korean customer queries and support online booking engine (OBE)Resolve issues related to reservations, ticket issuance, and re-issuanceMaintain high standards in speech quality, call handling, and email responsesMeet individual revenue and customer service targetsStay updated on products, services, and policies for accurate supportEnsure data protection and confidentiality in all customer interactionsRepresent dnata’s brand voice with professionalism and empathyCollaborate with other departments as neededComply with regulatory requirements including data privacyWalk-in interview : 1st November, Saturday
dnata International Pvt Ltd
Smartworks Sargod, Bangalore Contact Center
Marshal Cariappa Road, Shanthala Nagar, Ashok Nagar
Bengaluru, Karnataka -560025