Job Title : SAM Lead (Software Asset Management Lead)
Location : Bangalore
Experience : 5 – 7 Years
Primary Skills : Software Asset Management (SAM), ITIL
Secondary Skills : FlexLM, CodeMeter, Reprise License Manager, BetaLM, LS-DYNA, ALM, TLM, Altair
Preferred Certifications
- Certified Software Asset Manager (CSAM)
- ServiceNow Certified Implementation Specialist (CIS)
- Microsoft SAM
Role Summary
The SAM Lead will be responsible for driving end-to-end Software Asset Management initiatives, ensuring compliance, efficiency, and governance across software licensing and asset lifecycle management. The role involves managing SAM tools, optimizing license usage, and ensuring adherence to ITIL best practices.
Roles & Responsibilities
Project & Process Management
Lead and coordinate SAM-related projects through all stages — planning, execution, monitoring, and closure — within the IT Service Management framework.Ensure consistent adherence to SAM processes and ITIL standards, maintaining data accuracy and compliance.Identify, monitor, and mitigate project risks and issues, ensuring timely delivery of milestones.Stakeholder & Vendor Management
Collaborate with internal teams, vendors, and business units to align SAM objectives with organizational goals.Manage relationships with software vendors, handling contract renewals, negotiations, and compliance activities.Tool & License Management
Oversee configuration, implementation, and optimization of SAM tools such as ServiceNow, Flexera, or Snow.Manage and maintain license servers (FlexLM, CodeMeter, Reprise, BetaLM, LS-DYNA, ALM, TLM, Altair).Perform license server setup, monitoring, maintenance, and troubleshooting.Governance & Compliance
Ensure adherence to software licensing agreements and develop strategies to prevent non-compliance and audit risks.Conduct regular audits, ensuring 100% software license compliance.Generate and present analytical reports on SAM performance, compliance status, and cost optimization.Continuous Improvement
Identify opportunities to improve SAM processes, tools, and workflows for better efficiency and control.Maintain comprehensive project and process documentation, including plans, risk registers, and progress reports.Required Skills
Strong understanding of Software Asset Management (SAM) lifecycle — procurement, deployment, tracking, and decommissioning.Deep knowledge of software licensing models (per-user, per-device, subscription-based, concurrent, etc.).Hands-on experience with SAM tools like ServiceNow, Flexera, or Snow.Proficiency in Windows and Linux administration, especially in managing license servers.Familiarity with engineering software licensing (CAD, CAM, CAE, simulation tools).Strong project management and analytical skills.Knowledge of ITIL processes and ITSM frameworks.Skills Required
Servicenow, Alm, Snow, Itil, Linux Administration, flexlm, Tlm