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Servicenow GRC Developer

Servicenow GRC Developer

Argus Consulting (India)alwar, rajasthan, in
1 day ago
Job description

Job Title : ServiceNow GRC DeveloperLocation

(e.g., Remote / On-site / Hybrid, City, Country)

Role Summary

We are seeking a skilled ServiceNow GRC (Governance, Risk & Compliance) Developer to design, configure, and maintain GRC applications on the ServiceNow platform. The ideal candidate will work closely with business stakeholders, risk & compliance teams, and technical architects to implement integrated risk management, policy & compliance, vendor risk, and audit modules. The role involves development, customization, integration, and continuous improvement of GRC processes to support our risk framework and compliance needs.

Key Responsibilities

  • Design & Configuration
  • Implement and configure ServiceNow GRC modules : Policy & Compliance, Risk Management, Audit Management, Vendor Risk, etc.
  • Create and manage UI (forms, lists, views), workflows, flows, business rules, script includes, and scheduled jobs.
  • Define and maintain user roles, groups, and access controls (ACLs) within GRC modules.
  • Integration
  • Build and maintain integrations between ServiceNow GRC and external systems (e.g., via REST, SOAP, Integration Hub, MID Server).
  • Automate evidence collection and remediation workflows.
  • Automation & Workflow
  • Design automated workflows for risk assessments, control testing, issue remediation, vendor assessments, etc.
  • Use Flow Designer, scripting, and other ServiceNow tools to build scalable automation.
  • Reporting & Analytics
  • Develop dashboards, reports, and performance analytics to track risk posture, compliance status, and remediation SLAs.
  • Provide insights and metrics to stakeholders (risk owners, audit teams, senior management).
  • Testing & Quality Assurance
  • Lead or support unit testing, system testing, and user acceptance testing (UAT) for GRC features.
  • Document test cases, run books, and post-deployment support processes.
  • Documentation & Governance
  • Create and maintain detailed technical documentation, configuration guides, and design specs.
  • Ensure adherence to ServiceNow development best practices, change management, and governance.
  • Support & Maintenance
  • Provide post-implementation support, troubleshoot GRC-related incidents, and fix defects.
  • Stay updated with new ServiceNow GRC features, releases, and industry best practices; recommend improvements.
  • Collaboration
  • Work with business analysts, risk and compliance teams, Security / IT teams, and other stakeholders to gather and validate requirements.
  • Conduct demos, training, and knowledge transfer sessions for end-users and administrators.

Required Qualifications & Skills

  • Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related field.
  • ServiceNow experience : 3+ years of ServiceNow development, including hands-on experience with GRC / IRM modules.
  • Strong JavaScript / GlideScript skills : Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs.
  • Experience with REST / SOAP / Integration Hub / MID Server for integrations.
  • Familiarity with risk, compliance, audit, and governance frameworks (e.g., NIST, ISO, SOC, etc.).
  • Proficient in creating reports, dashboards, and performance analytics on the ServiceNow platform.
  • Understanding of ServiceNow security (ACLs, roles, access controls).
  • Experience in unit testing, UAT , and managing change sets / update sets.
  • Excellent documentation skills (technical specs, run books, test cases).
  • Strong communication and stakeholder management skills.
  • Certifications (preferred) :
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist – GRC / IRM / Vendor Risk
  • ServiceNow Certified Application Developer (CAD) (a plus).

    • Desired / Nice-to-Have

  • Experience with ITSM, SecOps, or IRM modules.
  • Experience with Agile / Scrum delivery and DevOps practices.
  • Familiarity with ITIL processes , risk management frameworks, and enterprise risk governance.
  • Experience working in large-scale, enterprise-level ServiceNow deployments.
  • Strong problem-solving skills and ability to work independently as well as in a team.
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    Servicenow Developer • alwar, rajasthan, in