Project Coordinator – IT Hardware Logistics - Servicenow Automation & CMDB Maturity

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.JD : Role : Project Coordinator – IT Hardware Logistics - Servicenow Automation & CMDB Maturitylocation : puneExperience : 8+type : contractRequired Skills & Experience

• 8+ years of project coordination or PMO support in IT implementations, supply-chain / logistics, or ITAM / CMDB projects
• Familiarity with IT Asset Management concepts and endpoint device–lifecycle workflows
• Basic understanding of ServiceNow integration principles (IntegrationHub, REST API patterns)
• Working knowledge of CMDB best practices : data modeling, Transform Maps, reconciliation, and analytics readiness
• Proficiency with project-management and collaboration tools such as Jira, Confluence, and Microsoft Teams
• Exceptional organizational skills and meticulous attention to detailPreferred Skills
• Experience coordinating CMDB maturity or data-governance initiatives on a regional or global scale
• Knowledge of hardware-logistics providers’ APIs and authentication mechanisms (OAuth2, API-key)
• Exposure to Agile / Scrum frameworks, including sprint planning and backlog refinement
• Familiarity with analytics / dashboard tools for CMDB reportingSoft Skills
• Strong verbal and written communication to engage diverse stakeholder groups
• Proactive problem-solving aptitude with a focus on risk identification and mitigation
• Ability to juggle multiple priorities and strict deadlines in a fast-paced environment
• Collaborative mindset and excellent interpersonal skills to foster team alignment
• Results-oriented approach with a keen sense for data quality and governance