Associate Customer Success Manager

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by 1,+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a -degree view of their customers.

arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1 : 1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.MoEngage was named a Contender in The Forrester Wave™ : Real-Time Interaction Management, Q1 report, and Strong Performer in The Forrester Wave™ report. MoEngage was also featured as a Leader in the IDC MarketScape : Worldwide Omni-Channel Marketing Platforms for B2C Enterprises . (edited) Get AI-powered insights that take the guesswork out of customer engagement. Improve conversions & reduce drop-offs with MoEngage’s engagement analytics platform Customize contextual web / app experiences personalized for each customer using actionable insights, segmentation, and campaign optimization with a no-code builder MoEngage Inform helps brands build and manage critical alerts across multiple channels at scale with just a single API. Get a demo now! Our powerful AI-driven intelligent marketing platform automatically maximizes campaign engagement by predicting & sending the right message at the right time

MoEngage is hiring a Partner Development Manager who will be responsible for scaling our Strategic Alliance with key SI and Consulting Partners. This individual will drive programs for Recruitment, Onboarding and GTM execution with partners to assist in Business Development and Services Support.

About the role : As a part of the Customer Success team at MoEngage, here are some things you can expect to :

• Onboard customers with Integration support and drive adoption of the product
• Be the point of contact for Accounts and be responsible for the growth of the customer
• Build relationships with marketing and product team POCs of the customer
• Provide relevant CRM and mobile marketing automation expertise to the Customers
• Advise clients on the most effective ways to use the MoEnagage Platform
• Be a Product Evangelist, consulting the top internet companies on their growth

Requirement :

At  MoEngage , we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.Employment at  MoEngage  is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity.  MoEngage  is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.