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ServiceNow Engineer/Developer
ServiceNow Engineer/DeveloperNUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED • Bangalore
ServiceNow Engineer / Developer

ServiceNow Engineer / Developer

NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED • Bangalore
13 days ago
Job description

Desired Competencies (Technical / Behavioral Competency) :

Must-Have :

  • Proven experience as a ServiceNow Developer with expertise in Customer Service Management (CSM) and financial modules.
  • Strong understanding of ServiceNow architecture, data model, and security principles.
  • Experience in designing and implanting ServiceNow solutions, including custom applications, workflows, and integrations.
  • Proficiency in JavaScript, HTML, CSS, and other web technologies.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration abilities.
  • ServiceNow Certified System Administrator (CSA) certification is preferred.
  • Experience with virtual agent deployment is a plus.
  • Ability to work independently and as part of a team in a fast-paced environment.

Good-to-Have :

  • Prior experience in Customer facing roles will be an added advantage.
  • Prior experience of working in production support environment.
  • Experience with Requirement analysis and design.
  • Responsibility of / Expectations from the Role :

  • Collaborate with stakeholders to gather requirement and design solution using the ServiceNow platform.
  • Develop custom applications, workflows, and automations withing ServiceNow to support Customer Service Management and Financial processes.
  • Configure and customize ServiceNow modules to optimize functionality and user experience.
  • Integrate ServiceNow with other systems and applications as needed.
  • Troubleshoot and resolve issues related to ServiceNow configurations, workflows, and integrations.
  • Provide technical expertise and guidance to the team members and stakeholders.
  • Stay updated on ServiceNow best practices, new features, and industry trends.
  • Assist in the evaluation and implementation of third-party applications and plugins within ServiceNow.
  • Contribute to the development of documentation, training materials, and user guides.
  • Participate in testing and quality assurance activities to ensure the reliability and performance of ServiceNow solutions.
  • (ref : hirist.tech)

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