Claims SpecialistAnand Rathi Insurance Brokers Ltd • Ranchi, Jharkhand, India

Claims Specialist

Anand Rathi Insurance Brokers Ltd • Ranchi, Jharkhand, India

1 day ago

Job description

Primary Job Responsibilities :

Scrutinization & Claim Status Updation :
Review claim documents for completeness and accuracy.
Update claim status on the ARIBL Claim Portal based on received documents.
Flag discrepancies or missing information for timely resolution.

MIS Maintenance & Analytics :

Maintain a comprehensive MIS for all claims, ensuring data accuracy.

Generate analytical reports to track claim trends and performance metrics.

TAT Management for Claim Clearance :

Ensure that all claims are processed within the defined Turnaround Time (TAT) .

Coordinate with internal teams and external stakeholders to expedite settlements .

Handling Queries & Claimant Assistance :

Address email queries from claimants, Client, and other stakeholders.

Attend to personal visits from claimants at desk, providing necessary guidance and support .

Presentation & Awareness Program Preparation :

Prepare PowerPoint presentations (PPTs) for seminars, awareness programs, and training sessions.

Conduct workshops or training to educate stakeholders about the GPA claim process .

PAN-India Claimant Visits (As Required) :

Travel across India to meet claimants, assisting with awareness of the policy, and resolution of issues .

Liaise with regional and corporate SBI offices to facilitate smooth claim processing.

Key Skills & Competencies :

Strong knowledge of insurance claim processing and documentation .

Proficiency in MIS management, reporting, and analytics .

Ability to handle customer queries with professionalism and empathy.

Strong coordination and follow-up skills to ensure timely claim resolution.

Presentation and training skills to conduct awareness programs.

Willingness to travel PAN India as per business requirements.

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Specialist • Ranchi, Jharkhand, India

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