ITSM / ServiceNow Solution Architect (Remote, India)

🚀 We’re Hiring : ITSM (ServiceNow) Solution / Implementation Architect | 8–12 Years | Remote (India)

🌟 Exciting Remote Opportunity (Limited Budget) : Be part of global ITSM implementations with a leading team !

📍 Location : Remote (India)

🧠 Experience : 8–12 Years

⏰ Work Type : Full-time

📅 Notice Period : Up to 30 days accepted

💰 Budget : Limited — candidates are requested to apply accordingly

Position Summary

We are looking for an experienced ITIL / ITSM Solution Architect to design, implement, and manage enterprise-level IT Service Management solutions. Hands-on expertise in ServiceNow is highly preferred, along with experience in Ivanti or Atlassian platforms.

Key Responsibilities :

🔹 ITSM Implementation & Management

• Lead ITSM implementations (preferably ServiceNow) from scoping through deployment
• Configure core ITSM processes : Incident, Problem, Change, Request, and Knowledge Management
• Design workflows, state transitions, notifications, and approval processes
• Ensure platform configurations are optimized and consistent

🔹 Solution Architecture & Design

⚙️ Please note : This is NOT an ITSM Operations or Service Delivery Manager role . We’re seeking a Solution / Implementation Architect with deep expertise in software development, solution design, and large-scale system implementation.

📩 Interested candidates, please share your updated resume at : career@strive4x.net

👉 Along with your resume, kindly include the following details :

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