Sales Operations Coordinator

Company Description

Teknics India Infotech, established in 1998, specializes in providing comprehensive IT solutions, including hardware and services, to small, medium, and large enterprises. With over 25 years of expertise in computer peripheral solutions, the company aims to expand its presence from regional to national markets. Known for prioritizing customer satisfaction, Teknics India has received recognition such as the GN Netcom – Jabra and EPOS-Sennheiser Best Partner Award 2021 for North India and a Certification of Appreciation from STMicroelectronics Pvt Ltd. Teknics India is committed to fostering long-lasting partnerships through exceptional service and innovative solutions.

Role Description

This is a full-time on-site role for a Sales Operations Coordinator, based in Noida. The responsibilities include supporting sales operations by managing schedules, maintaining accurate sales data, coordinating between teams, and ensuring seamless communication with clients. The role requires close collaboration with sales representatives to streamline processes, resolve issues, and track sales performance metrics effectively. Additional tasks involve engagement with customers to address inquiries and enhance their overall experience.

Qualifications

Strong interpersonal skills and the ability to build meaningful and effective relationships

Excellent communication skills for engaging with customers and team members

Proven customer service skills to address inquiries and ensure client satisfaction

Experience in sales and sales operations, including supporting processes and tracking performance metrics

Proficiency in using CRM tools and software is a plus

Strong organizational and multitasking skills

Bachelor’s degree in Business Administration, Sales, or a related field is preferred