Face-to-Face Interview For Customer Care Incharge Jobs (Freshers)

essential skills -customer service managerplanning & scheduling of team workgood verbal & written communication skillactive problem solving skillsability to handle pressureknowledge of open office / ms-office, google mapdesired skills- knowledge about telecom / vehicle electronics - client call & complaint handlingrole / responsibilitiesmanaging customer service field team / support techniciansattending customer calls and complaints professionallycoordinating with client, production team and managementproactively monitoring of vts devices through dashboard / mis / web appplanning replacement / maintenance of faulty devicesconducting customer training on vts front-end operations / reports generations.gps data analysisupdating information systemsreporting progress / status to customer and other relevant activities related to vts operations and desired by clientqualification- graduate in any discipline with one year computer diploma / desired degree in electronics & communication / mechanical / computerspecific details-ops runs 24x7, must be willing to work in shiftsmust have own conveyance,posting at punbus vts control room, sector 17 chd

Experience

Fresher

No. of Openings

Education

B.A, B.C.A, B.B.A, B.Com, Post Graduate Diploma

Role

Customer Service Manager

Industry Type

Semiconductors / Electronics

Gender

Male

Job Country

India

Type of Job

Full Time (Night Shift)

Work Location Type

Work from Office