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Recovery Collections
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionMinimum 10th Pass and above 1–5 years of experience in collection, debt recovery, or a related field. Strong communication and negotiation skills. Proficient in using collection software and customer tracing. Ability to handle difficult conversations and maintain professionalism under pressure. Strong analytical and problem-solving skills.
Description
The Recovery Collections position is responsible for managing the recovery of overdue accounts and ensuring timely payments from clients. The role involves direct communication with customers to negotiate payment plans and resolve outstanding debts. The ideal candidate will have a strong background in collections and possess excellent negotiation skills.
Responsibilities
- Manage and resolve outstanding debts and payments from clients.
- Communicate with customers via phone, email, or in person to collect overdue payments.
- Maintain accurate records of all collection activities and customer interactions.
- Negotiate payment plans and settlements with clients.
- Collaborate with team members to improve collection strategies and reduce delinquency rates.
- Provide excellent customer service while handling sensitive financial situations.
Skills and Qualifications
Education
10th Class (X)
Skills Required
Debt Recovery, Loan Recovery, Field Collection
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Collection • Bengaluru / Bangalore