Retails Operations Analyst - 50818

About Turing :

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways : first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L

Role Overview :

We are seeking process-driven professionals with extensive hands-on experience in Retail Operations, Store Management, or Omnichannel Fulfilment. This specialized role supports the development and benchmarking of Large Language Models (LLMs) by designing and validating workflows that directly impact inventory accuracy, fulfilment speed (BOPIS / Ship-from-Store), in-store employee efficiency, and the seamless customer experience across all channels. The specialist will be crucial in recreating complex retail scenarios to validate AI outputs and ensure they enhance operational performance and customer satisfaction.

What does day-to-day look like :

• Accurately map and recreate complex retail operational workflows, covering inventory management, order fulfilment (BOPIS / curbside), POS transactions, associate task management, and communication between the store and corporate / digital teams.
• Rigorously validate AI-generated outputs in operational scenarios, such as automated inventory lookup, store associate task assignments, customer support responses related to order status, and in-store procedural guidance, ensuring efficiency, accuracy, and brand consistency.
• Simulate critical fulfilment and store challenges, including :

In-Store Simulation : Testing AI support for associate training, daily floor operations, and customer interaction points at the POS or fitting room.

SLA Tracking for Fulfilment : Validating AI reporting on pick-and-pack times, inventory cycle counts, and order handoff to customers or carriers.

Compliance Audits : Performing structured reviews to ensure AI actions comply with retail loss prevention, safety, and payment processing standards.

Requirements :

Perks of Freelancing With Turing :

Offer Details :

Evaluation Process :

Shortlisting based on qualifications and relevant professional experience.

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