Functional ConsultantTata Consultancy Services • Greater Delhi Area, India
Functional Consultant
Tata Consultancy Services • Greater Delhi Area, India
3 days ago
Job description5–10 years of overall experience in higher education domain with at least 3–5 years in Ellucian Banner SIS implementations or support Prior involvement in at least one end-to-end Banner implementation, upgrade, or cloud migration project (good to have) Demonstrated experience working with cross-functional teams during discovery, design and deployment phases , including technical leads, business users, and project managers Exposure to working in Agile or hybrid delivery models Experience in client-facing roles for North American higher education institutions preferred Engage with institutional stakeholders to gather, analyze, and validate business requirements for Banner SIS modules Conduct fit-gap analysis, process mapping, and configuration of Banner modules such as Admissions, Registration, or Financial Aid Collaborate with technical teams to translate functional requirements into technical specifications Support data migration validation, testing cycles (SIT, UAT), and production rollout activities Provide functional consulting during Ellucian upgrades, enhancements, or new module deployments Troubleshoot functional issues and guide clients on best practices aligned with Banner capabilities Deliver training, create user documentation, and contribute to knowledge transfer sessions for institutional staff Act as a subject matter expert and support pre-sales or proposal activities as required.
Technical / Functional Skills
- Strong domain knowledge of higher education processes across Admissions, Registration, Academic History, Financial Aid, Student Accounts, and General Student (may not necessarily have all)
- Functional expertise in Ellucian Banner (or similar SIS / ERP ) modules (example : Banner Student, Banner Financial Aid, Banner Accounts Receivable)
- Hands-on experience with Ethos (or similar) integration , Banner Admin Pages (INB / Banner 9), and Self-Service components
- Understanding of SIS data models related to student records
- Ability to write functional specifications, map business processes to Banner functionality, and validate outcomes
- Familiarity with student lifecycle workflows and academic policy implementation within SIS
- Knowledge of SQL for querying Banner tables and validating data for testing or reporting (good to have)
- Understanding of compliance and regulatory requirements in higher education (e.g., Title IV for Financial Aid)
- Experience with testing tools and methods for system upgrades and patch deployments
Experience Required
Roles & Responsibilities
Location : Delhi / Indore / Bangalore / Mumbai / Kolkata / Pune
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Functional Consultant • Greater Delhi Area, India
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