Director Connectivity Service Management

Lead and mentor the Network Operations team, fostering a culture of excellence, continuous improvement, and innovation.

Develop and implement strategic plans for network operations, aligning with Organization s overall IT strategy and business objectives.

Collaborate with other IT leaders, business stakeholders, and external partners to ensure seamless integration and alignment of network services.

Oversee the monitoring, maintenance, and support of Organization s global network infrastructure, including LAN, WAN, wireless, cloud, carrier, and security devices.

Ensure high availability and performance of network services through proactive incident management.

Implement and enforce network policies, standards, and best practices to ensure compliance with regulatory requirements and industry standards.

Develop and maintain robust network security measures to protect against threats and vulnerabilities.

Conduct regular network security assessments, audits, and penetration tests.

Manage network-related risks, including disaster recovery and business continuity planning.

Vendor and Budget Management :

Manage relationships with network service providers, hardware vendors, and other external partners.

Develop and manage the network operations budget, ensuring cost-effective solutions and efficient use of resources.

Drive continuous improvement initiatives to enhance network performance, reliability, and security.

Stay current with emerging technologies and industry trends, recommending and implementing innovative solutions to meet evolving business needs.