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Employee Experience Director
Employee Experience DirectorLiving Things • Republic Of India, IN
Employee Experience Director

Employee Experience Director

Living Things • Republic Of India, IN
6 days ago
Job description

Job Title : Human Resources Manager

Company : Living Things (iCapotech Pvt Ltd)

Location : Powai, Mumbai, Maharashtra

Experience : 10+ years

Employment Type : Full-time

About Us

  • Living Things is building the future of energy intelligence. We use AI and IoT to power tomorrow’s enterprises sustainably;

helping BFSI, retail and real-estate businesses reduce energy costs, manage utilities, and run cooling more efficiently with products like Utility Bill Analytics, Cooling Management Platform and Energy Efficiency OS. We work fast, we solve for customers, and we build things that show measurable savings. (See more on https : / / livingthings.Ai / )

Role Description

This is a full-time, on-site leadership role for an experienced HR Manager at Living Things , based in Mumbai. The HR Manager will lead the HR function end-to-end (excluding Talent Acquisition), oversee HR operations, and drive strategic initiatives across employee experience, performance management, compliance, compensation, and organizational development. The ideal candidate brings deep HR expertise, strong leadership abilities, and a proven track record of building scalable HR systems and processes.

Key Responsibilities :

1. Employee Relations & Engagement

  • Serve as the primary point of contact for complex employee concerns, grievances, and conflict resolution.
  • Drive employee engagement initiatives to foster a positive, inclusive, and high-performance culture.
  • Conduct employee counselling sessions and ensure timely and fair resolution of issues.
  • Provide guidance and coaching to managers on people leadership and team development.

    • 2. Performance Management & Organizational Development

  • Design, implement, and refine performance appraisal systems and competency frameworks.
  • Lead goal-setting, performance review cycles, and capability-building initiatives.
  • Identify skill and leadership gaps;

    • collaborate with management on succession planning.

  • Implement programs to enhance productivity, leadership effectiveness, and team performance.

    • 3. Training, Learning & Development

  • Independently identify training needs and develop the annual L&D roadmap.
  • Oversee execution of training programs and partnerships with external trainers.
  • Evaluate and report the effectiveness of training initiatives using measurable metrics.

    • 4. Compensation, Benefits & HR Operations

  • Lead the compensation review process, salary structuring, annual appraisals, and benefits administration.
  • Oversee payroll accuracy, employee reimbursements, and related vendor management.
  • Ensure competitive, fair, and compliant compensation practices aligned with market benchmarks.
  • Handle escalations related to payroll, benefits, and HR operations.

    • 5. Compliance, Statutory & Record-Keeping

  • Ensure full compliance with all labour laws (EPF, ESIC, PT, Shops & Establishment, Gratuity, Maternity Act, etc.).
  • Manage statutory audits, labour inspections, documentation, and timely filings.
  • Maintain accurate HR records, personnel files, and policy documentation.

    • 6. HR Strategy & Leadership

  • Develop and implement HR policies, systems, and SOPs aligned with organizational growth.
  • Provide strategic HR insights and recommendations to senior management.
  • Analyse HR metrics, prepare dashboards, and report trends to leadership.
  • Lead HR budgeting, workforce planning (excluding TA), and HR process improvements.

    • 7. Health, Safety & Employee Wellness

  • Build and oversee employee wellness, safety, and well-being programs.
  • Ensure workplace safety compliance and promote mental & physical wellness initiatives.

    • 8. Policy Development

  • Create and maintain HR policies related to employee benefits, workplace culture, compliance, and operations.
  • Review and update policies periodically to reflect evolving organizational needs.

    • Key Qualifications :

  • Bachelor’s or Master’s degree in HR, Business Administration, or related field.
  • 10+ years of progressive HR experience , including 4–5 years in a managerial or leadership role.
  • Strong expertise in HR operations, performance management, employee engagement, and statutory compliance.
  • Experience in startup or fast-paced environments preferred.
  • Excellent leadership, communication, and stakeholder management skills.
  • Proficiency in HRIS platforms, HR analytics, and MS Office Suite.
  • High level of integrity with the ability to handle confidential matters.

    • Why Join Us?

  • Gain valuable experience working in a startup environment.
  • Opportunity to learn from experienced developers and grow your skills.
  • Flexible work hours and a supportive team culture.
  • Potential for future opportunities within the company.
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    Employee Experience • Republic Of India, IN

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