Retail Sales Associate (CONTRACTUAL ROLE – 6 MONTHS)

Brand : Lladró

Designation : Retail Sales Associate

Reporting To : Store Director

Location : South City Mall, Kolkata

Employment Type : Contractual – 6 Months (Not a permanent position)

Compensation : ₹30,000 per month + Attractive Incentives

About Lladró

We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls.

Do visit the Lladró website : www.lladro.com

Email us at yash.lekhwani@lladro.com

MAIN PURPOSE :

This is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.

KEY RESPONSIBILITIES

• Retail Sales – Should be excellent in it
• Ensuring the highest degree of customer service and in-store experience
• Understand customer needs and delight customers, above and beyond the call of duty
• Build a long-term relationship with the customer
• Maintaining all necessary reports , inventory and VM in line with brand guidelines
• Work accurately following standard operating procedures and with an eye for detail
• Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product
• Ensuring brand guidelines and visual merchandising standards are met with
• Executing weekly sales plans, delivering needed results
• Expanding Customer Database - Data to be well collected, updated & maintained
• Defining actions to attract new customers and old customers more often

JOB PROFILE

Skills required :

➢ Organized & process oriented

➢ Brand Image Concerned

➢ Ability to write reports

➢ Self-starter with excellent communication and presentation skills

➢ Serious, proactive and can handle and deal comfortably in a multinational environment.

➢ Strong computer & analytical skills

➢ Responds promptly to customer needs and solicits customer feedback to improve services

➢ Manages difficult or emotional customer situations

➢ Demonstrate attention to detail

➢ Ability to effectively present information & respond to questions from groups of managers, clients and customers

➢ Adhere to company policies & procedures

➢ Supports the organization’s goals & values

➢ Commits to long hours of work when necessary to reach goals and completes tasks on time

➢ Meets challenges & resourcefulness

➢ Adapts to changes in the work environment

➢ Generates suggestions for improving work and develops innovative approaches and ideas

➢ Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity