▷ (High Salary) Assistant Vice President

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of

Assistant Vice President, HRO Operations

In this role, you will lead and manage the Talent Acquisition (TA) operations globally. Your focus will be to drive recruitment strategies, deliver hiring targets, and ensure a seamless candidate and hiring manager experience. Preference will be given to candidates with experience in SuccessFactors Recruiting and ServiceNow systems.

Responsibilities

• Lead Talent Acquisition operations covering end-to-end recruitment, onboarding, and mobility processes.
• Develop and implement sourcing strategies to attract top talent globally.
• Partner with business leaders and HR stakeholders to ensure talent acquisition aligns with organizational goals.
• Optimize use of recruitment platforms such as SuccessFactors Recruiting, ATS tools, and ServiceNow.
• Monitor and improve TA KPIs including time-to-fill, cost-per-hire, diversity metrics, and quality of hire.
• Ensure adherence to hiring policies, compliance, and data privacy regulations.
• Drive continuous improvement, automation, and digital initiatives in TA operations.
• Build a strong recruitment team, coach and mentor them for delivering high-performance outcomes.
• Flexibility to manage recruitment operations across multiple time zones, including New Zealand & Australia.
• Ensure compliance with HR policies, labor laws, and regulatory frameworks.
• Flexibility to manage operations covering New Zealand & Australia shifts.
• Engage with key internal and external stakeholders ensuring high-quality service delivery.
• Identify and implement continuous process improvement opportunities.
• Lead multi-disciplinary teams and develop domain expertise across geographies.
• Be hands on, to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction. Noise free operation in a critical result
• Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital.
• Constantly work to find the opportunities to drive value beyond SLA's and contractual terms – hence be able to drive value share and Transformation opportunity.
• Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests.
• Coach, mentor, train and coordinate the activities of the team.
• Manage the application and monitoring of the Hub's methodology framework, principles, and delegations.
• Understand the use of data to give insights to the business. Be able to make decisions using data.
• A reasonable level of excel usage is necessary.
• Leadership is a key skill required to deliver HRO objectives.
• Strong people management

Qualifications we seek in you

Minimum Qualifications / Skills

Preferred Qualifications / Skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.