International Voice Process

HCLTech Walkin drive -International Voice Process (Experienced) 23th October 2025

Experience : (1- 4 Years)

Shift : UK Shift

Mode of interview : Walkin

Date : 23th October 2025

Timing : 10 : 30 AM to 2 : 00 PM

Contact HR : Dharani

Work Location - Navallur.

Interview Location : ETA 3- Techno Park, Sandhiya info city Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu , India .

Job Summary :

We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have

1-3 years of experience in international calling, specifically supporting UK clients.

Key Responsibilities :

• Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner.
• Address client issues related to services, transactions, or operational concerns.
• Maintain detailed and accurate records of all client interactions using CRM tools.
• Escalate unresolved issues to internal teams and ensure timely follow-up.
• Collaborate with internal departments to enhance client satisfaction and service delivery.
• Ensure compliance with UK data protection and service standards.

Required Skills and Experience :

Preferred Qualifications :

Understanding of UK business culture and client expectations.