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Apply Now : Customer Success Associate
ReadywireIndia13 days ago
Job descriptionStrong communication & follow-up skills. Fluency in Tamil, Kannada, Telugu or Hindi along with English(must). Basic knowledge of CRM / LMS systems and data entry. High attention to detail, patience, and accuracy. Ability to coordinate with multiple stakeholders and escalate effectively if needed. Prior experience in Sales Support / Data Entry / CRM Executive roles. Strong organizational and time-management skills. Ability to work under pressure with persistence and discipline.
Job Title : Client Success Associate - Sales Support & CRM Executive
About the Role
We are looking for a detail-oriented Client Success Associate - Sales Support & CRM Executive to ensure timely updates and accuracy of sales data within the CRM / LMS system. The role involves coordinating with Sales Executives, verifying lead information, escalating gaps, and supporting business development activities with strong communication across multiple languages.
Key Responsibilities
- CRM & Data Management
- Follow up with Sales Executives to ensure CRM is updated on time.
- Verify and maintain accuracy of CRM and LMS data.
- Track Tasks, Lead Reviews, Pending Assignments on a daily basis.
- Manage Imported Leads, Bookings, and Retails in the system.
- Ensure proper classification of Excluded Numbers, Employees, and Branches.
- Communication & Coordination
- Call and follow up with Sales Executives regarding pending updates.
- Maintain professional communication with Sales / BDM teams.
- Escalate unresolved issues to higher management.
- Reporting & Analysis (DAR – Daily Activity Report)
- Prepare and share daily, weekly, and monthly reports on lead status and follow-ups.
- Highlight delays, pending actions, and escalate issues when required.
- Support BDMs with data-driven insights for business development.
Required Skills
Preferred Attributes
Job Title : Client Success Associate - Sales Support & CRM Executive
Company : Readywire Pvt. Ltd.
Employment Type : Full-time Contract (Immediate Joiner)
Location : Remote
Work Schedule : 6-day work week
Timings : 10 : 00AM to 8 : 00PM
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