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Product Owner / Product Head – SaaS Vertical

Product Owner / Product Head – SaaS Vertical

Papillon Public RelationsMumbai, Maharashtra, India
5 days ago
Job description

Collekto is a fintech company specializing in retail debt collection solutions for lending

institutions. Our product suite seamlessly integrates with any LMS or third-party app,

enabling clients to optimize collections strategy across products and delinquency buckets.

Our SaaS vertical is the backbone of our growth strategy, offering high-impact, data-driven

tools for borrower behaviour analytics, agent performance tracking, and workflow

automation.

We are now looking for a strategic, hands-on Product Owner / Product Head to lead our

SaaS product roadmap, from ideation to market leadership.

Role Overview

You will own the SaaS product strategy and execution for Collekto, translating business

goals into a compelling product roadmap. This role requires a unique blend of strategic

vision, user empathy, technical understanding, and commercial acumen. You will work

closely with engineering, design, sales, and client success teams to ensure the product not

only meets but anticipates client needs in the collections ecosystem.

Key Responsibilities

Product Strategy & Vision

  • Define and own the end-to-end product vision for the SaaS vertical aligned with

Collekto’s business objectives.

  • Continuously assess market trends, competitive landscape, and client feedback to
  • refine positioning.

  • Build a multi-quarter product roadmap balancing innovation, client requirements,
  • and technical debt.

    Private & Confidential 2

    Product Development & Delivery

  • Translate high-level business requirements into clear, prioritized product backlogs.
  • Collaborate with engineering to ensure timely, high-quality releases with
  • measurable impact.

  • Define and track KPIs for product success.
  • Stakeholder & Client Engagement

  • Work with Sales & Customer Success to gather deep client insights and validate
  • feature requirements.

  • Act as product evangelist internally and externally, representing Collekto at client
  • meetings, industry forums, and product demos.

  • Drive pilot programs and early adoption for new features, ensuring a feedback loop
  • for rapid iteration.

    Operational Excellence

  • Ensure seamless integration with third-party systems (LMS, CRMs, payment
  • gateways, analytics tools).

  • Maintain clear documentation and training materials for internal teams and clients.
  • Champion data security, compliance, and scalability in all product decisions.
  • Skills & Qualifications

    Must Have :

  • 7–12 years of product management experience, ideally in SaaS or fintech.
  • Strong exposure to collections, lending, or BFSI workflows.
  • Proven success in taking a SaaS product from concept to scale.
  • Ability to balance strategic vision with hands-on execution.
  • Familiarity with agile methodologies (Scrum / Kanban).
  • Excellent communication, influencing, and stakeholder management skills.
  • Good to Have :

  • Prior experience in data analytics-driven product design.
  • Exposure to integration-heavy enterprise SaaS solutions.
  • Knowledge of regulatory frameworks relevant to lending & collections.
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    Product Owner • Mumbai, Maharashtra, India

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