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Technical Sales Support Specialist
Technical Sales Support SpecialistKSB Company • Coimbatore, Republic Of India, IN
Technical Sales Support Specialist

Technical Sales Support Specialist

KSB Company • Coimbatore, Republic Of India, IN
13 hours ago
Job description

Job Description :

Qualification : BE (Mech)

Experience : 3 to 6 years experience

Location : Coimbatore(TN)

Responsibilities :

1. Prepare and submit sales quotations for the domestic market in coordination with the front-end sales team.

2. Liaise with engineering, production, and finance teams to assess technical and commercial feasibility of offers.

3. Provide technical assistance and product knowledge to the front-end sales team and customers.

4. Book customer orders in the system and issue order confirmation documents.

5. Conduct thorough contract reviews of booked orders before escalation to the line manager.

6. Input order details into the Document Management System (DMS) and initiate GAD (General Arrangement Drawing) and QAP (Quality Assurance Plan) requests.

7. Conduct client meetings and deliver product presentations to customers and intercompany stakeholders.

8. Prepare monthly order intake performance reports and sales forecasts.

9. Support onboarding and training of new team members.

10. Analyze market trends and contribute to product management initiatives to enhance the product portfolio.

Required Skills : Functional Skills :

  • Product / Application Knowledge
  • Techno- Commercial Knowledge
  • Market Knowledge

Behavioral skills :

  • Target Orientation & Problem Solving
  • Planning & Co-ordination
  • Team Work
  • Communication Skills
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    Technical Support Specialist • Coimbatore, Republic Of India, IN

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