Sr. ServiceNow Developer - Hardware Logistics Integration

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

Responsibilities :

• Design and implement REST / SOAP integrations with logistics providers using IntegrationHub and MID Server
• Configure scheduled data imports, Import Sets, and Transform Maps to ingest shipment details and warehouse transactions
• Define and enforce CMDB reconciliation rules to align physical inventory with ServiceNow records
• Develop error-handling and alerting mechanisms, including retry logic and exception notifications
• Collaborate with external vendors to validate API contracts, authentication (OAuth2, API keys), and data-security requirements
• Build runbooks and automated workflows for inbound receipts, outbound deployments, returns, and discrepancy resolution
• Extend ServiceNow assets and CI classes to capture logistics attributes (tracking number, carrier, delivery status)
• Implement data-cleansing routines and mapping scripts to normalize logistics data for analytics
• Document integration patterns, update sets, runbooks, and knowledge-base articles for ongoing maintenance

Required Skills & Experience

Soft Skills :