Design and lead implementation of intelligent automation solutions across RPA, BPM, AI / ML, and other workflow platforms.
Conduct fit-gap analyses and provide strategic recommendations on platform / tool selection aligned with business and technical requirements.
Develop and present business cases, including ROI modeling, TCO evaluation, and automation roadmap planning.
Integrate advanced AI capabilities into automation workflows, including ML models, LLMs, NLP, document understanding, and conversational AI.
Collaborate with enterprise architecture teams, adhering to architectural frameworks like TOGAF, Zachman, etc.
Contribute to the design and implementation of agentic automation solutions and next-generation IPA strategies.
Engage with C-level and business stakeholders to understand needs and deliver scalable automation solutions.
Ensure successful delivery of automation projects in healthcare provider environments such as revenue cycle management, claims processing, prior authorization, clinical operations, and patient engagement (preferred).
Maintain best practices in automation design, governance, security, and Skills & Experience :
15+ years in enterprise technology, including automation architecture, solution consulting, and platform implementation.
Expertise in RPA platforms (UiPath, Automation Anywhere, Blue Prism) and workflow / BPM solutions.
Solid experience in enterprise integrations, APIs, and orchestration.
Experience with AI-powered automation, including LLMs, NLP, ML models, and intelligent document processing.
Strong understanding of enterprise IT environments and automation in healthcare workflows (preferred).
Architecture certifications in one or more automation platforms (e.g., UiPath Certified Architect, Automation Anywhere Master Architect, or Microsoft Power Platform Solution Architect).
Excellent communication, stakeholder management, and consultative leadership Qualifications :
Prior experience in healthcare IT or payer-provider ecosystems.
Experience designing or contributing to agentic automation systems.
Familiarity with Agile methodologies and DevOps practices.