Client Growth Manager – Digital

About the Role

We are seeking a dynamic and driven

Client Growth Manager – Digital

to join our growing marketing agency in Bangalore.

This role is ideal for someone who loves building relationships, driving measurable results, and managing the full spectrum of digital marketing activities, from social media strategy and influencer collaborations to paid campaigns and content coordination.

You will act as the

strategic growth partner

for our clients, ensuring their brand’s digital presence delivers impact, consistency, and ROI.

Key Responsibilities

1. Client Relationship & Growth Management

Serve as the

primary point of contact

for assigned clients, managing their digital marketing mandates end-to-end.

Build and maintain

strong, long-term client relationships

through regular updates, reviews, and proactive communication.

Deeply understand each client’s

business objectives, brand voice, and target audience

to deliver tailored strategies.

Identify opportunities to

grow client accounts

through cross-selling and upselling relevant services such as influencer marketing, WhatsApp campaigns, and video production.

2. Digital Strategy & Campaign Execution

Develop

monthly and quarterly digital marketing plans

aligned with client goals.

Work with internal teams (design, content, video, and performance marketing) to ensure timely and high-quality campaign execution.

Oversee and manage

social media platforms

(Instagram, Facebook, LinkedIn, YouTube, etc.), ensuring brand consistency and engagement.

Stay ahead of platform updates, trends, and tools to recommend innovative digital initiatives.

3. Performance Tracking & Reporting

Track and measure campaign performance using metrics such as

engagement, reach, CTR, conversions, and ROI .

Prepare

monthly client reports

highlighting key insights, learnings, and next-step recommendations.

Present performance outcomes to clients and internal leadership, translating data into actionable growth opportunities.

4. Content Planning & Coordination

Collaborate with creative and strategy teams to

conceptualize engaging content calendars .

Review content for alignment with brand voice, visual aesthetics, and marketing objectives.

Ensure smooth coordination between content creation, approval, and posting cycles.

5. Business Development Support

Contribute to

client proposals, case studies, and success stories

that showcase agency capabilities.

Participate in brainstorming sessions and strategy planning for potential and existing clients.

Skills & Qualifications

Bachelor’s degree in

Marketing, Communications, Business, or a related field .

2–5 years of experience

in client servicing, account management, or digital marketing (agency experience preferred).

Deep understanding of

social media platforms, digital advertising, and campaign analytics .

Strong communication, presentation, and relationship-building skills.

Proficiency with tools like

Meta Business Suite, Google Analytics, Canva, and Microsoft Office (Word, Excel, PowerPoint) .

Ability to

multi-task, manage deadlines , and thrive in a collaborative environment.

Performance Metrics

Client satisfaction and retention rate.

Growth in client digital performance (engagement, reach, followers).

ROI of managed campaigns.

Timeliness and quality of project delivery.

Upsell and cross-sell conversions.

Why Join Us

Be part of a

fast-growing digital marketing agency

with a creative and collaborative culture.

Work directly with

diverse brands and industries , shaping their digital journeys.

Access to

continuous learning, innovation, and leadership opportunities .

A work environment that rewards initiative, creativity, and results.