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DigiHelic Solutions - L3 Production Support Engineer

DigiHelic Solutions - L3 Production Support Engineer

Digihelic Solutions Private LimitedIndia
30+ days ago
Job description

Job Title : L3 Production Support.

Location : Bangalore / Hyderabad.

Experience : 5 - 8 Years.

Mandatory Skills :

  • L3 Production Support (Must)
  • Net and
  • Angular 14
  • Microservices (experience in .Net Windows applications is not required)
  • Splunk and Dynatrace (Must Have)

Good to Have Skills :

  • PL / SQL on MS SQL Server
  • MongoDB
  • Job Description :

    We are seeking an experienced L3 Production Support Engineer with strong expertise in .Net Core, Angular, and Microservices. The ideal candidate will provide high-quality technical support in production environments, ensuring stability, scalability, and reliability of applications.

    Roles & Responsibilities :

  • Provide L3 production support for business-critical applications
  • Troubleshoot, analyze, and resolve technical issues in .Net Core and Angular-based
  • applications

  • Work on microservices architecture, ensuring seamless integration and performance
  • Monitor and analyze system performance using Splunk and Dynatrace
  • Collaborate with development, QA, and infrastructure teams for root cause analysis and
  • permanent fixes

  • Maintain documentation of issues, resolutions, and preventive measures
  • Support database-related troubleshooting on MS SQL Server and MongoDB (good to have)
  • Qualifications :

  • 5 - 8 years of experience in production support and application maintenance
  • Hands-on expertise in C#.Net, .Net Core 6.0, Angular 14, and Microservices
  • Strong experience with Splunk and Dynatrace monitoring tools
  • Familiarity with PL / SQL, MS SQL Server, and MongoDB is an advantage
  • Excellent problem-solving, debugging, and analytical skills
  • Good communication skills to interact with business and technical stakeholders
  • (ref : hirist.tech)

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