Technical Support (CRM)

Key Responsibilities

• Provide day-to-day support for Pipedrive CRM users
• Set up and configure pipelines, stages, automation, and integrations
• Create dashboards, reports, and custom views as required by sales and marketing teams
• Maintain data hygiene and ensure accurate data entry and updates
• Act as a liaison between the sales, marketing, and tech teams to improve CRM usability
• Monitor system performance, troubleshoot issues, and escalate bugs when necessary
• Implement and test automation workflows, webhooks, and 3rd-party integrations
• Ensure compliance with data privacy and protection guidelines

Requirements

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Skills Required

Gmail, Apis, Slack