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Creative Design Lead

Creative Design Lead

MRMbangalore, India
12 hours ago
Job description

Creative Design Lead (Social + UI / UX + AI)

Location : BengaluruExperience : 8-10 years

Reports To : Creative Director / Head of Design

About Us

We are a creative-tech CRM agency that blends storytelling, data, and technology to craft customer experiences across social, web, app, and omnichannel CRM. We embrace AI-driven workflows to move faster, scale personalization, and experiment without compromising quality.

Role Overview

The Creative Design Lead drives two tracks :

1. UI / UX + CRM design – systems and assets for web, apps, and omnichannel campaigns.

2. Social design – fast, AI-enabled creative for social platforms.

This is a hands-on player-coach role : design, mentor, and operationalize AI to deliver speed, consistency, and craft.

Key Responsibilities

UI / UX & CRM

  • Lead visual design and interaction patterns for websites, apps, landing pages, and funnels.
  • Translate journeys into CRM-ready assets (email, push, WhatsApp, in-app) with accessibility and responsiveness in mind.
  • Build and maintain design systems, grids, tokens, and cross-channel style guides.

AI Workflows

  • Standardize AI tools (Midjourney, Firefly, Runway, DALL
  • E, Figma AI, Canva AI) for concepting, asset variants, and scaling.
  • Social

  • Design and ship daily / weekly content for Instagram, LinkedIn, YouTube Shorts / Reels, and ads.
  • Build templates, motion snippets, and prompt libraries for scalable social output.
  • A / B test creatives with content / performance teams and optimize for engagement and conversions.
  • Must-Have Skills

  • Strong portfolio spanning social campaigns, UI / UX, and CRM assets.
  • Expert in Figma and Adobe Creative Suite; proficient in prototyping and asset delivery.
  • Hands-on with AI design tools for concepting and production (Midjourney, Veo / Runway, Firefly, Canva AI)
  • Motion / animation skills (After Effects, Premiere, Veo, Runway, Pika).
  • Solid command of typography, layout, color, motion, and interaction design; sensitivity to accessibility.
  • Understanding of CRM journeys, lifecycle stages, and omnichannel orchestration.
  • Player-coach mindset : balance execution, system design, and team mentoring.
  • Nice-to-Have

  • Basic HTML / CSS for email / web handoff; knowledge of responsive design and performance budgets.
  • Motion / animation (After Effects, Premiere, Runway, Pika) for reels, micro-interactions, and short edits.
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