Education Program Coordinator (Robotics & STEM)

Job Summary

We are seeking a passionate and energetic Techno Marketing Intern to deliver interactive trial classes and consult with parents, serving as the first point of contact for prospective students. This customer-facing role requires exceptional communication skills, adaptability to night shifts (including weekends), and a genuine enthusiasm for robotics and STEM education. The selected candidate will play a key role in creating an engaging first impression and guiding families through their learning journey.

Key Responsibilities

• Conduct engaging and interactive trial robotics sessions for prospective students.
• Consult with parents after sessions to answer questions, explain learning outcomes, and assist with the enrollment process.
• Assess students’ interests and aptitudes to recommend suitable learning paths.
• Clearly explain course modules, tools (LEGO, Arduino, Scratch, etc.), and STEM-related career pathways.
• Represent the organization as the first point of contact for interested families, ensuring a positive and professional experience.
• Manage and update leads through CRM tools, ensuring timely follow-ups.
• Support webinars, demo classes, and marketing campaigns in collaboration with the marketing and sales teams.
• Conduct outbound calls to parents and students to promote programs and handle inquiries.
• Maintain a high level of responsiveness, professionalism, and customer engagement throughout the communication process.

Requirements

Additional Information