Job Description – General Manager (HR, IR, Training & Administration)
Job Title : GM – HR, IR, Training & Administration Department : HR & Admin
Reports to : Sr.GM & VP – HR Team : DGM (1), AGM (2), Manager (2), HR staff (6-10)
Total : ~20
Location : Multiple Plant Sites (Dahej, Ankleshwar, Panoli, Head office)
Grade / Level : Management
Purpose of the Role
The role ensures effective people management strategies across all units, focusing on :
- Industrial harmony and smooth site operations
- Long-term wage settlements, dispute resolution, and legal compliance
- Talent acquisition, retention, and development
- Employee satisfaction, engagement, and morale
- Driving certifications, audits, and sustainability initiatives in collaboration with GM–EHS
Key Responsibilities
Industrial Relations & Compliance
Maintain industrial peace and harmony across all units.Lead three-year long-term wage settlement negotiations with Labour Unions.Resolve critical union-related issues through dialogue and structured engagement.Liaise with labour authorities (Labour Office, DISH, PF, ESIC, SDM, Mamlatdar, etc.) to ensure compliance.Coordinate closely with senior advocates and attend all labour court, industrial tribunal, and High Court matters under Industrial Disputes Act, Bonus Act, Workmen Compensation Act, and related laws.Monitor compliance through Legatrix and internal audits.Talent Acquisition & Retention
Manage manpower planning, recruitment, and timely replacements.Conduct campus drives, walk-ins, and portal-based hiring.Ensure succession planning for critical positions.Monitor KRAs / KPIs and performance appraisals.Drive employee engagement and retention strategies.HR Operations & Administration
Implement and review HR policies, SOPs, and propose improvements to Corporate HR.Ensure timely payroll, wages, and statutory remittances (PF, ESIC, PT, Welfare Fund).Oversee security, housekeeping, and medical services (including health checkups).Maintain accurate employee records, induction, and exit formalities.Training & Development
Design and monitor training programs as per calendar.Conduct awareness and skill development programs for employees.Increase training hours and ensure cost-effective initiatives.Facilitate training on Human Rights, Business Ethics Codes, and Responsible Care principles.Track training effectiveness and impact on performance.Certifications, Sustainability & Audits
Drive and monitor Responsible Care – Security Code 7 implementation and audits.Ensure HR’s role in ISO 13001 : 2016, EcoVadis, and Sustainability assessments.Prepare and submit Quarterly Safety & HR MIS jointly with EHS.Support statutory HR audits and ensure closure of non-conformities.Promote and document compliance with international standards on labour practices, human rights, and workplace ethicsKey Performance Indicators (KPIs)
Industrial Relations : Successful completion of 3-year wage settlements; Timely resolution of union issues; Effective legal case handling; No major IR-related disruptions.Certifications & Sustainability : Successful completion of Responsible Care (Security Code 7) audits; ISO 13001, EcoVadis, Sustainability ratings – improved scores year-on-year; Timely submission of Quarterly Safety & HR MIS with GM–EHS; 100% statutory HR audit compliance.Talent Acquisition : Recruitment cycle time, cost per hire, attrition levels, succession planning.Training & Awareness : Training calendar adherence, coverage of Human Rights & Business Codes, employee satisfaction.Operational Support : Positive plant feedback, cost control, zero major audit noncompliances.