Front Office Receptionist Hotel

Company Description

Chokar Dhani Rajasthani Village Resort is a hospitality company located on Amravati Road in Wadi, Nagpur, Maharashtra, India. We offer an authentic Rajasthani cultural experience for our guests. Our resort is known for its traditional décor, cultural activities, and warm hospitality. We strive to provide a memorable stay for our guests, making them feel at home with our excellent service and rich cultural experiences.

Role Description

This is a full-time, on-site role for a Front Office Receptionist at Chokar Dhani Rajasthani Village Resort in Nagpur. The Front Office Receptionist will be responsible for managing the front desk, greeting guests, answering phone calls, and handling reservations. Other daily tasks include managing check-ins and check-outs, assisting guests with inquiries, providing excellent customer service, and coordinating with other departments to ensure smooth operations.

Qualifications

Receptionist Duties, Front Office management, and Phone Etiquette skills

Excellent Customer Service and Communication skills

Ability to handle multiple tasks and work in a fast-paced environment

Strong organizational and problem-solving skills

Experience in the hospitality industry is a plus

Proficiency in multiple languages, especially English and Hindi, is beneficial

High school diploma or equivalent; additional qualifications in Hospitality Management or related fields are a plus