About The Opportunity
A fast-growing organisation in the technology-enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client-facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders.
We are hiring an on-site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.
Role & Responsibilities
- Welcome and register visitors : verify identity, issue visitor passes, and escort / coordinate with host teams.
- Answer, triage and route inbound calls on a multiline phone system; record accurate messages and escalate urgent enquiries.
- Manage reception-area operations : mail and courier handling, supply inventory, and maintaining a clean, professional lobby.
- Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV / setup requests.
- Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
- Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility / security teams.
Skills & Qualifications
Must-Have
High school diploma or equivalent; college coursework preferred.Clear verbal communication in English and proficiency in a local language.Experience or demonstrable ability in frontline phone handling and visitor-facing roles.Proficiency with multiline phone systems and basic switchboard operation.Working knowledge of Microsoft Office (Word, Excel) and email / calendar tools (Outlook / Gmail).Accurate data entry, record-keeping and basic administrative skills.Preferred
Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.Prior experience in corporate reception, hospitality, or facility administration roles.Customer service or front-office certification / training.Benefits & Culture Highlights
Structured on-the-job training and clear growth path into administrative, HR or facilities roles.Collaborative, professional office environment with supportive colleagues and stable on-site shifts.Competitive salary, statutory benefits and timely payroll; location-specific allowances where applicable.Why Apply This is an excellent opportunity for freshers and experienced candidates who take pride in first impressions and efficient office operations. If you are organised, customer-focused and comfortable managing calls, visitors and basic admin on-site, we'd like to hear from you. Join Mindtel's front-office team and build a strong foundation in corporate operations.
Skills : microsoft office,office,crm,customer,operations,administrative,basic,clear
Skills Required
Administrative Skills, CRM Tools, Microsoft Office, Data Entry