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BDE (Fresher)
BDE (Fresher)MINDTEL GLOBAL • Delhi, India
BDE (Fresher)

BDE (Fresher)

MINDTEL GLOBAL • Delhi, India
8 days ago
Job description

About The Opportunity

A fast-growing organisation in the technology-enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client-facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders.

We are hiring an on-site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.

Role & Responsibilities

  • Welcome and register visitors : verify identity, issue visitor passes, and escort / coordinate with host teams.
  • Answer, triage and route inbound calls on a multiline phone system; record accurate messages and escalate urgent enquiries.
  • Manage reception-area operations : mail and courier handling, supply inventory, and maintaining a clean, professional lobby.
  • Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV / setup requests.
  • Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
  • Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility / security teams.

Skills & Qualifications

Must-Have

  • High school diploma or equivalent; college coursework preferred.
  • Clear verbal communication in English and proficiency in a local language.
  • Experience or demonstrable ability in frontline phone handling and visitor-facing roles.
  • Proficiency with multiline phone systems and basic switchboard operation.
  • Working knowledge of Microsoft Office (Word, Excel) and email / calendar tools (Outlook / Gmail).
  • Accurate data entry, record-keeping and basic administrative skills.
  • Preferred

  • Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.
  • Prior experience in corporate reception, hospitality, or facility administration roles.
  • Customer service or front-office certification / training.
  • Benefits & Culture Highlights

  • Structured on-the-job training and clear growth path into administrative, HR or facilities roles.
  • Collaborative, professional office environment with supportive colleagues and stable on-site shifts.
  • Competitive salary, statutory benefits and timely payroll; location-specific allowances where applicable.
  • Why Apply This is an excellent opportunity for freshers and experienced candidates who take pride in first impressions and efficient office operations. If you are organised, customer-focused and comfortable managing calls, visitors and basic admin on-site, we'd like to hear from you. Join Mindtel's front-office team and build a strong foundation in corporate operations.

    Skills : microsoft office,office,crm,customer,operations,administrative,basic,clear

    Skills Required

    Administrative Skills, CRM Tools, Microsoft Office, Data Entry

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