System Administrator III - EDI Integration

Description :

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details :

We are seeking a dynamic candidate to support operations within the EDI environment in the healthcare industry. The role involves monitoring, investigating, and resolving issues within the Cencora production multi-platform Electronic Data Interchange (EDI) environment. The candidate will be responsible for communicating with external trading partners and internal stakeholders to drive issue resolution and process improvement. This role requires a commitment to adhere to a 24x7 roster, including early mornings, days, nights, and weekends as per a rotating shift schedule.

Primary Duties And Responsibilities :

• Provide production support, analyze, and resolve common production errors caused by routing issues, translation errors, data discrepancies, connectivity failures, and configuration issues.
• Work closely with business users and partners for the resolution of production issues.
• Monitor transactional activity within the Cencora multi-platform / multi-environment EDI system.
• Work with service providers to ensure business-critical EDI transactions are received, sent, and delivered, and SLAs are met.
• Use standardized tools, SOPs, and rule sets to ensure service delivery, provide optimal communications, and record analytical information needed for the continuous improvement cycle.
• Develop and optimize business processes in support of partner onboarding and other EDI organizational tools.
• Support other Cencora EDI teams with both day-to-day issues and project activities.

Work Experience :

Education Qualification :

Preferred Certifications :

Technical Skills :

What Cencora offers :

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

(ref : hirist.tech)