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Solutions Engineer (Infrastructure Cabling)

ConfidentialBengaluru / Bangalore

9 days ago

Job description

As a Sales Engineer (SE), you will be the technical lead responsible for defining customer requirements and designing solutions that fit from our portfolio of services.

Partner with account managers to develop strong relationships and opportunities with clients
Ability to interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals - adding value through inclusion of all company pillars
Leading meetings providing thought leadership to present portfolio and technical solutions to internal / external clients and partners
Participate in pre-bidding decision making efforts : review preliminary drawings and specifications, perform site visits, fully document information gathered
Serve as a technical liaison for customers, vendors, partners, subcontractors and Solutions Engineering team members
Proactively develop innovative solutions and programs to enhance business opportunities
Actively assist account managers in closing opportunities
Lead multidisciplinary teams of Solutions Engineers in our portfolio to develop cost summaries and proposals for complex projects
Implement and make recommendations to improve methodologies, core competencies and processes for deployment engineering to ensure stable and quality product & service delivery consistent with company objectives and client expectations
Maintains competency in established area(s) of expertise through vendor and industry training
Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day operations and the client experience

Additional duties as assigned

The Sales Engineer should be competent in handling constant change and leading change with respect to Company resources, vendors and our customers. As a SE, you will be placed at the center of activities, entailing a high level of interaction with customers and internal organizations (project management, operations (delivery) and sales teams

Sales Engineers must have experience in presenting to diverse audiences and possess excellent written and oral communications skills with the ability to effectively correspond with all levels of a client organization in the technical, operational and executive suites

Sales Engineers must have experience in architecting complex solutions; which may include network infrastructure, voice infrastructure, paging and sound masking, campus backbone and data centers

Sales Engineers have design ownership of key strategic opportunities and are responsible for coordinating resources involved to ensure technical deliverables are properly completed and submitted in a timely manner and that expectations are realistic and achievable. Therefore, strong leadership and project management skills are required

Depth of knowledge with a wide variety of cabling materials and methods of installation as well as NEC Code, local code(s), and EIA / TIA / BICSI Standards as well as site, local, and federal guidelines and regulations

Ability to read and understand telecommunications plans and Construction Specifications Institute (Communications and Electrical Safety & Security - CSI Division 27 and 28) as they relate to infrastructure work

Proven reliability and dependability demonstrated through completing tasks on time and with minimal supervision

Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending best practices and methodologies

Technical Skills

Sales Engineers must be strong technology generalists who can speak with authority on a broad range of cabling and technology topics.

They must have a strong working knowledge in the following technology areas

Network Infrastructure (copper / fiber cabling)

Edge Device cabling and integration

Campus and inner-building backbone cabling

Paging and Sound Masking Systems

Data Center Buildout

Skills Required

Crm, Accounting, Sales, Vendor Management, Product Management

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Solution Engineer • Bengaluru / Bangalore