ServiceNow Developer

Job Description

About Accenture :

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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We are seeking a skilled ServiceNow Developer to join our team to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have experience with ServiceNow development best practices and be able to translate business needs into technical solutions.

Key Responsibilities :

Design and develop custom applications and enhancements on the ServiceNow platform.

Create and maintain ServiceNow modules like Incident, Problem, Change, Request, CMDB, and more.

Develop Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes.

Customize ServiceNow forms, fields, workflows, and user interfaces.

Integrate ServiceNow with external systems using REST / SOAP APIs, MID Servers, etc.

Participate in Agile development practices (Scrum, sprints, daily standups).

Work closely with process owners, admins, and stakeholders to gather requirements and implement solutions.

Maintain documentation for architecture, configuration, and custom development.

Ensure platform integrity, performance, and security.

Security Clearance

Current Baseline Security Clearance and willingness to upgrade to NV1

Australian Citizens with ability to obtain a clearance considered

Requirements :

Proven experience as a ServiceNow Developer (2+ years preferred).

Hands-on development using JavaScript in ServiceNow.

Familiarity with ITSM modules; knowledge of HRSD, SecOps, or CSM is a plus.

Experience with ServiceNow Studio, Flow Designer, and IntegrationHub.

Understanding of ServiceNow’s data model and CMDB.

Familiarity with GlideRecord, GlideAjax, and ServiceNow scripting APIs.

ServiceNow Certified System Administrator (CSA) required.

CAD, CIS (e.g., ITSM, HR), or other certifications are a plus.

Strong communication and collaboration skills.

Benefits of working at Accenture :

• 18 weeks paid parental leave
• Long & short-term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Equal Employment Opportunity Statement for Australia :

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

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Qualification

Locations

Melbourne

Brisbane

Canberra

Perth

Sydney

Additional Information

Equal Employment Opportunity Statement for Australia and New Zealand

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and / or at work, please reach out to

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at