Client Support Representative (Bengaluru, India)

About Netchex

We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day.

Job Overview

We are seeking a dedicated Client Support Representative to join our team at Netchex with US hours. As a Client Support Representative, you will be the first point of contact for our clients, providing unparalleled service and support in resolving any inquiries or concerns they may have.

Key Responsibilities :

• Assisting clients with account inquiries and troubleshooting technical issues
• Providing exceptional customer service through phone, email, and chat communications
• Acting as a liaison between clients and internal teams to address and resolve complex issues
• Documenting client interactions and maintaining accurate records

What We're Looking For :

Why Join Netchex?