Talent.com
No longer accepting applications
Associate Director - Client Servicing

Associate Director - Client Servicing

FoxyMoronbelagavi, India
10 days ago
Job description

Job Purpose : Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth.

Roles and Responsibilities :

1. Strategic Planning and Communication :

  • Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.
  • Lead client pitching process by generating innovative concepts in collaboration with internal teams.

2. Brand Positioning and Differentiation :

  • Define brand positioning strategies that distinguish clients from competitors and resonate with target audiences.

    • 3. Quality Analysis and Innovation :

  • Analyze business-as-usual (BAU) operations to identify opportunities for experimentation and innovation.

    • 4. Performance Analysis and Reporting :

  • Evaluate marketing success through social media reports, identifying improvement areas and demonstrating value to stakeholders.

    • 5. Resource Planning and Contract Management :

  • Update resource planning quarterly and ensure timely contract renewals, addressing obstacles proactively.

    • 6. Financial Management :

  • Maintain monthly client P&Ls, ensuring billing targets are met.

    • 7. Brief Review and Approval :

  • Review and vet client briefs, ensuring alignment with execution plans and strategies.

    • 8. Client Relationship Management :

  • Conduct regular meetings with clients to understand strategic growth plans and identify upsell opportunities.
  • Establish clear benchmarks and review timelines to ensure client satisfaction.
  • Follow up on overdue payments, acting as a point of contact for high-priority escalations.

    • 9. Legal Compliance and Education :

  • Educate team members on legal considerations, ensuring campaigns adhere to legal boundaries.

    • 10. Strategic Inputs and Innovation :

  • Provide strategic inputs to competitor analysis, identifying opportunities for process improvements and new business avenues.

    • 11. Team Development and Training :

  • Conduct weekly team meetings, provide feedback, and mentor teams for proactive problem-solving.
  • Structure training programs with the L&D team to improve work quality and specific competencies.

    • 12. Team Growth :

  • Hire capable independent resources that can understand, communicate and execute client briefs accurately
    • Create a job alert for this search

    Client Servicing • belagavi, India

    Related jobs
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.Belgaum, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Associate

    Associate

    Mavent Restructuring ServicesBelgaum, IN
    Mavent Restructuring Services is a boutique firm based in New Delhi that specializes in turnaround, operational, and financial corporate restructuring services. We also provide insolvency and liquid...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Client Servicing Manager

    Client Servicing Manager

    RBC WorldwideBelgaum, IN
    Job Title : Client Servicing Manager.RBC Worldwide is a full-service brand communication agency with over 25 years of experience in crafting impactful branding, advertising, digital marketing, and P...Show moreLast updated: 16 hours ago
    • Promoted
    Director-FCCS Consolidations(Oracle Financial) Delivery

    Director-FCCS Consolidations(Oracle Financial) Delivery

    SutherlandBelgaum, IN
    For business leaders, these are key factors of success.For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading techno...Show moreLast updated: 3 days ago
    • Promoted
    Associate Director, International Relation & Higher Studies

    Associate Director, International Relation & Higher Studies

    SRM University, APBelgaum, IN
    International Relations & Higher Studies.Co-create the vision and strategy for Global Engagement.Build relationships with foreign universities / institutions on behalf of University; Support the deli...Show moreLast updated: 29 days ago
    • Promoted
    Senior Manager / Associate Director - Engineering

    Senior Manager / Associate Director - Engineering

    interface.aibelgaum, karnataka, in
    Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.To ...Show moreLast updated: 17 days ago
    • Promoted
    Associate-Academic Delivery

    Associate-Academic Delivery

    EmeritusBelgaum, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Client Servicing Manager

    Client Servicing Manager

    Zero Design StudioBelgaum, IN
    The role of a Client Servicing Manager at Zero Design Studio involves overseeing client relationships, managing projects, and ensuring the successful delivery of event solutions that align with cli...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Associate Securitized Products (CMBS, CRE)

    Associate Securitized Products (CMBS, CRE)

    CompanyBelgaum, IN
    Role - Associate Securitized Products.Analyzing prepayment and default trends for various types of mortgage securitizations and. Monitoring investor ownership structure in different sectors.Monitori...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Client Servicing Manager

    Client Servicing Manager

    WIKREATE WORLDWIDE PRIVATE LIMITEDBelgaum, IN
    Serve as the main point of contact for clients throughout planning and execution.Build and maintain strong client relationships through clear and effective communication. Collaborate with internal t...Show moreLast updated: 2 hours ago
    • Promoted
    Associate Manager - Service Delivery

    Associate Manager - Service Delivery

    AVASO Technology SolutionsBelgaum, IN
    AVASO Technology Solutions is currently seeking a.Associate Manager - Service Delivery.IT Services to big national as well as international clients across multiple industries.We are an IT solution ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Client Servicing Consultant

    Client Servicing Consultant

    MullenLowe Lintas GroupBelgaum, IN
    MullenLowe Lintas is one of India’s leading creative agencies and part of the global MullenLowe Group network.Known for its strategic thinking and creative excellence, the agency partners with some...Show moreLast updated: 22 hours ago
    • Promoted
    • New!
    Investment Banking Associate

    Investment Banking Associate

    Magma Digital VenturesBelgaum, IN
    A global investment group focused on private equity, growth capital, and strategic acquisitions.The team works across the United States, Europe, and emerging markets, partnering with founders and o...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Associate Account Director

    Associate Account Director

    HRipple SolutionsBelgaum, IN
    𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 : 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿.𝗧𝗶𝗺𝗶𝗻𝗴 : 𝟭𝟬 : 𝟯𝟬 𝗔𝗠 𝘁𝗼 𝟳 : 𝟯𝟬 𝗣𝗠 (𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼 𝗙𝗿𝗶𝗱𝗮𝘆). 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 : 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝗰𝗹...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Associate Director - Clinical Operations

    Associate Director - Clinical Operations

    Elevate NowBelgaum, IN
    Elevate Now is India’s first doctor-led medical weight-loss company, delivering evidence-based care through obesity medicine, GLP-1 protocols, metabolic diagnostics, and lifestyle coaching.We treat...Show moreLast updated: 22 hours ago
    • Promoted
    Associate Transaction Services

    Associate Transaction Services

    CohnReznickBelgaum, IN
    The Transaction Advisory Services team, part of Cohn Reznick Professional Services’ Advisory (“CRPS Advisory”), manage and supports buy-side and sell-side transaction advisory engagements, providin...Show moreLast updated: 11 days ago
    • Promoted
    Operations Associate- US

    Operations Associate- US

    AmberBelgaum, IN
    Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Finance

    Associate Director - Finance

    GiveBelgaum, IN
    Give is structured as a private limited company in India, with affiliate entities in the US (a C corp, and a 501c3 foundation). An 8 member finance team, based in Bangalore, manages all the finance ...Show moreLast updated: 14 days ago