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Product Training Specialist

Product Training Specialist

beBeeTrainingDombivli, Maharashtra, India
3 days ago
Job description

Product Training Specialist

We're seeking a skilled Product Training Specialist to join our team. This is an exciting opportunity to build and scale our training programs from the ground up.

About the Role

This role involves designing and delivering comprehensive training programs for internal teams, clients, and partners. You'll translate product features into learning outcomes, create engaging learning materials, and ensure users extract maximum value from our platform.

Responsibilities

  • Conduct training needs assessments for sales, support, and customers.
  • Develop training roadmaps and programs aligned with product launches and releases.
  • Design content : slide decks, video tutorials, FAQs, quick-reference guides.

Training Delivery & Support

  • Facilitate live training sessions (virtual and in-person) for cross-functional teams and clients.
  • Partner with product and sales teams to ensure training aligns with actual product usage.
  • Offer post-training support : documentation, forums, and follow-up sessions.

    • Evaluation & Optimization

  • Gather learner feedback, assess training effectiveness, and track outcomes.
  • Revise content and approach based on feedback and analytics.

    • Collaboration & Operations

  • Work with product developers to stay updated on new features and releases.
  • Align training calendars with product and marketing roadmaps.
  • Manage training metrics : session attendance, completion rates, learner satisfaction.

    • Requirements

  • Bachelor's degree in education, business, HR, or a related field.
  • 3–5 years of experience in product training, learning and development, or similar roles.
  • Strong ability to explain technical or complex product features simply and engagingly.
  • Excellent presentation and public-speaking skills for diverse audiences.
  • Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).
  • Familiarity with LMS platforms or e-learning authoring tools.
  • Project management skills, with strong organization and time management.

    • What We Offer

  • Creative ownership to shape onboarding and adoption experiences.
  • Cross-functional exposure : work with product, sales, marketing, and support teams.
  • Competitive compensation and learning opportunities.
  • Office perks : breakfast, lunch, snacks, and a fun game zone.
  • Standard hours : 10 am – 7 pm, Mon–Fri (weekends off).
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    Product Specialist • Dombivli, Maharashtra, India