This startup is a pioneer in conversational AI , with a mission to transform collections by orchestrating omnichannel customer interactions. Their platform unifies voice, email, SMS, and chat with a sophisticated strategy engine powered by a proprietary generative AI model. This helps enterprises optimize outreach, improve customer experiences, and enhance financial performance.
They are recognized widely in the industry for innovation in AI and emerging technology sectors. Operating out of New York , with a strong talent base in Bangalore , they bridge global leadership with strategic engineering depth.
Role : Sales Development Representative (SDR)
- Location : Office-based in Bangalore
- Work Hours : Covers U.S. business hours (approx. 6 : 30 pm – 3 : 30 am IST)
- Type : Full-time, outbound-focused, B2B SaaS sales
Key Responsibilities :
Initiate and nurture outbound leads through cold calls, emails, and social mediaResearch and map financial services accounts to identify key stakeholders and challengesPosition the AI-powered collections solution as a strategic fitCollaborate with Account Executives on lead handoffsMaintain clean, actionable CRM records with tools like Salesforce or HubSpotUse lead enrichment tools such as ZoomInfo for targeted outreachSchedule meetings, follow up consistently, and provide insights from prospect engagements to refine product and marketing strategyQualifications :
Approximately 1+ years in B2B SaaS sales or a similar role (financial services or collections experience is a plus)Track record of hitting or exceeding quotas, especially selling into U.S. marketsStrong verbal and written communication, active listening, and rapport-building skillsExperience using CRM systems and sales tools such as Salesforce or OutplayBachelor's degree in Business, Marketing, or a closely related field preferredCompany Culture :
Competitive and fast-paced environment driven by growthCollaborative ethos where sales and marketing teams work closely togetherEmphasis on continuous learning —frequent training, feedback loops, and open discussionsClear career advancement opportunities as the company scalesShow more
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Skills Required
Salesforce, zoominfo , Hubspot