Program Associate

Job Description

• Maintain accurate, up-to-date program documentation.
• Draft notes, prepare decks, and support the development of reports and donor-facing materials.
• Own and execute routine but critical operational processes and procedures.
• Assist in troubleshooting and resolving day-to-day programmatic challenges.
• Collaborate with internal teams (programs, product, communications, etc.) to ensure effective coordination.
• Track progress, flag risks or delays, and support reporting to the team.
• Support planning and logistics for key meetings, reviews, and events.
• Take initiative to improve workflows, documentation standards, and internal knowledge sharing.
• Remain adaptable and responsive to emerging program needs.

Requirements

Requirements

Expert-level understanding of ground realities in the ECCE and primary education ecosystem, its priorities, and relevant national- and state-specific policies, with the ability to address implementation challenges and manage field-level issues during AI solution deployment. Thorough knowledge of education frameworks such as NEP, CCE, and standardized assessments like NAS (National Achievement Survey) and CBA (Competency-Based Assessments). Minimum of 5+ years of experience working with state education departments on implementing programs and interventions, preferably through nonprofits, multilateral, or similar organizations. 3–5 years of experience in a government ecosystem with a demonstrated ability to navigate processes and build relationships with government stakeholders. Prior experience in implementing education programs at scale is essential. Strong track record of stakeholder engagement, advocacy, and effective management of large-scale operations. Experience as a teacher or educator is an added advantage. Graduate or postgraduate degree in Education or related disciplines is preferred. Proficiency in local language(s) is strongly preferred; native-level fluency in Hindi and English (read, write, and speak) is required. Ability to communicate complex issues clearly and concisely in both oral and written form. Skilled in working with geographically dispersed, multicultural teams. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Quick learner with strong analytical thinking, problem-solving skills, and adaptability to fast-paced environments. Strong organizational and interpersonal skills, with the ability to manage multiple priorities and meet deadlines. Willingness to travel frequently to field locations as required.